Laurie Byrd Email & Phone Number

Boise, ID, US

Meridian, ID

Boise, Idaho Area

• Create documentation that is simple for the end user to understand, and revise documentation based on user’s feedback.
• Create and maintain manuals, operating instructions, product/company content, and standard operating procedures.
• Work with multiple teams and SMEs to obtain an in-depth understanding of the project and/or product, and the documentation requirements.
• Coordinate with project teams to prioritize documentation and assignments based on the shifting manufacturing… Show more
• Coordinate with project teams to prioritize documentation and assignments based on the shifting manufacturing needs.
• Reduce tech call volume by 25% through new document creation and updates to existing documentation.

Boise, Idaho Area

• Author and edit software and hardward procedural documents for the HP support website using Microsoft Word, XMetal and PaintShop Pro
• Edit and revise video scripts for web publication and closed captioning
• Review and format documents and video scripts for usability and alignment with HP standards/style guidelines
• Author and edit confidential and public desktop specification documents using a variety of resource materials to ensure product accuracy
• Classify document… Show more
• Classify document metadata for search engine optimization and website navigation

Boise, Idaho

• Learned sections of the Denali accounting software suite for the purpose of content review and creation
• Identified and edited sections of the online help system to reflect changes for the newest version of the software
• Developed two mini procedure guidebooks for different sections of the software
• Compiled mini guides into one document using Adobe FrameMaker and Adobe Acrobat

Meridian, ID

• Substituted grades Kindergarten through 5th grade
• Created a positive learning environment for classes ranging in size from 20-35 students
• Taught a variety of subjects such as: English, Math, Social Studies, Science and Art
• Enabled learning by adjusting teaching styles to accommodate each student’s level of understanding
• Substituted specialty classes such as Music, P.E. and Computer for seven different periods during one school day

Boise, Idaho

• Developed a weekly presentation based on teaching materials for 4-6 classes per week
• Presented weekly topics to groups from 10-30 members
• Advised individual members on goal development and achievements
• Identified challenges and brainstormed solutions to inspire member’s success
• Collected meeting fees and performed general accounting duties

Boise, Idaho

• Functioned as liaison between students and department faculty
• Managed scheduling, book orders, and maintained school records/files
• Assisted in documenting duties and procedures of department classified employees
• Provided general IT support and troubleshooting for department
• Authorized and maintained office supplies and inventory files
• Assisted with bi-annual student registration and faculty evaluations