Laurie Hashem Email & Phone Number

Training should be engaging, valuable and make a measurable impact on your organization! I am a proven expert in the field of Learning and Development with exceptional skill in Virtual and Face-to-Face training delivery. I enjoy working with stakeholders to develop training content for on-boarding and up-skilling employees, developing leaders, teaching systems, products and increasing knowledge. I also deliver HR training on topics such as diversity, inclusion, harassment, unconscious bias and company policy. I have experience doing each of these things with proven results as measured through feedback, evaluations, reporting and ROI. Organizational development and management is at the core of my experience. Helping leaders develop and improve the performance of their teams is vital to the success of organizations and I want to be part of your team! Training should be built with benchmarks and goals in mind in order to affect change, I am able to aid in determining goals to build the best training possible. Strong and effective communication is essential to training that sticks and changes targeted behaviors. I take a great amount of pride in delivering training that employees can buy-into and clearly state what they gained from having participated. Through my years of experience I am able to easily manage and organize multiple priorities. I am adept at solving problems quickly. I professionally problem-solve personnel problems, logistical problems, equipment or supply issues, budget challenges and more. I use business acumen, common sense and resources to successfully overcome any obstacles.I look forward to exploring goals that I can help your organization achieve!Additional experience includes;Curriculum DevelopmentInstructional DesignWork in cross-channel environmentsFacilitation to Managers, Sr. Trainers, Sales & Service Pros and Customers.Team ManagementSales & Management CoachingRetail SalesCustomer ServiceProfessional facilitator

Listed skills include Customer Experience, Sales, Customer Satisfaction, Solution Selling, and 45 others.