Laurie Spring Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

Incorporate empathy and efficiency into ensuring the day to day Office Administration and Bookkeeping functions for the AAR Group of Companies are completed effectively and accurately.

Calgary

• Facilitate Front Office functions; greet and check-in clients, schedule appointments, collect payments, update files and respond to phone/email inquiries.
• Complete all aspects of Back Office operations; full charge bookkeeping, payroll and benefit administration, 'Employee Assistance Program' Company billings and statistics.

Calgary, Alberta

• During my 8 years at Boys & Girls Clubs of Calgary, my role evolved to align and correlate with the Agency's on-going Strategic and Business Plans. Over the years, the scope of my responsibilities included:
• Provided individualized administrative support to a Program Leadership Team of 16, with a demonstrated ability to enhance procedures, prioritize and meet deadlines.
• Supervised 1 junior staff and seasonal practicum students.
• Managed the centralized collection and tabulation of monthly statistics from 40 service programs to ensure continuous quality and outcomes improvement.
• Coordinated the delivery of 8 mandatory trainings to promote the ongoing professional development of staff.
• Executed ‘BOX’ cloud storage of documents and forms and integrated them into the Agency ‘HelpDesk’ platform.

Calgary, Alberta

• Developed and sustained office systems and procedures
• Reorganized office layout, filing systems and stationery/resource inventory to improve administrative effectiveness and consistency.
• Provided technical, administrative and HR support to staff, board members and volunteers.
• Liaised daily with staff, board members and volunteers to contribute to team effectiveness.
• Collaborated weekly with staff to achieve accreditation.
• Assisted with planning and implementation of successful special events and yearly staff/board retreats.

• Provided administrative support to staff including processing correspondence, preparing mail outs, data entry, supervising resource library, special event and bi-weekly meeting planning, directing phone calls and.
• Maintained an extensive filing system, accurately filed and retrieved documents and files.
• Liaised with staff, students and visitors regarding policies and procedures.
• Archived files for off-site storage.