Laurie Spring Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

Incorporate empathy and efficiency into ensuring the day to day Office Administration and Bookkeeping functions for the AAR Group of Companies are completed effectively and accurately.

Calgary

• Facilitate Front Office functions; greet and check-in clients, schedule appointments, collect payments, update files and respond to phone/email inquiries. • Complete all aspects of Back Office operations; full charge bookkeeping, payroll and benefit administration, 'Employee Assistance Program' Company billings and statistics.

Calgary, Alberta

During my 8 years at Boys & Girls Clubs of Calgary, my role evolved to align and correlate with the Agency's on-going Strategic and Business Plans. Over the years, the scope of my responsibilities included: • Provided individualized administrative support to a Program Leadership Team of 16, with a demonstrated ability to enhance procedures, prioritize and meet deadlines.• Supervised 1 junior staff and seasonal practicum students. • Managed the centralized collection and tabulation of monthly statistics from 40 service programs to ensure continuous quality and outcomes improvement. • Coordinated the delivery of 8 mandatory trainings to promote the ongoing professional development of staff.• Executed ‘BOX’ cloud storage of documents and forms and integrated them into the Agency ‘HelpDesk’ platform. • Arranged travel and created detailed itineraries/agendas for staff attending conferences. • Completed updates for 5 Agency manuals so the most current versions of policies were available for staff to reference. • Managed the annual submission of Residential Licensing Renewal Applications and facilitated the booking and completion of annual Fire and Health Inspections. • Gathered and compiled data for annual Agency Statistics and Funder Reporting. • Created, updated and circulated Manager and Coordinator On-Call Schedules. • Updated ‘Who’s Who’ listings of all service programs and the respective Manager/ Coordinator for new hires, to expedite their awareness of and connectivity to internal supports. • Participated in Special Event Committees to contribute to their success and increase Agency distinction amongst funders and community.

Calgary, Alberta

Developed and sustained office systems and procedures• Reorganized office layout, filing systems and stationery/resource inventory to improve administrative effectiveness and consistency. • Provided technical, administrative and HR support to staff, board members and volunteers.• Liaised daily with staff, board members and volunteers to contribute to team effectiveness.• Collaborated weekly with staff to achieve accreditation.• Assisted with planning and implementation of successful special events and yearly staff/board retreats.• Navigated HOMES database to compile statistics for monthly Funder reports.• Entered client information into HOMES database and tracked deadlines for monthly progress reports and testing.• Prepared documentation and tracked required updates for personnel records.• Fostered meaningful relationships with clients.• Assembled a broad database of agency associates and contacts to enhance efficiency of communication.• Greeted visitors, directed calls through a multi-line phone system and recorded precise messages.• Compiled an extensive inventory catalog of agency assets for insurance purposes.• Interpreted and processed incoming and outgoing correspondence, faxes and email.Independently managed office bookkeeping procedures • Coded and posted monthly A/P and A/R transactions using Simply Accounting• Created and compiled monthly/quarterly financial statements and comparative budget reports• Completed and submitted semi-monthly payroll (Ceridian) and benefits (Encon)• Processed Donations; deposited in bank, issued tax receipts, sent thank-you letters and updated databases• Paid bills and processed monthly staff expense and mileage claims• Submitted yearly applications for GST Rebate, Property Tax Exemption and Annual Returns• Completed monthly bank reconciliations• Controlled Petty Cash Fund, prepared invoices and performed weekly bank deposits• Organized financial documents for and oversaw yearly audit

• Provided administrative support to staff including processing correspondence, preparing mail outs, data entry, supervising resource library, special event and bi-weekly meeting planning, directing phone calls and overseeing an inventory of office supplies. • Maintained an extensive filing system, accurately filed and retrieved documents and files.• Liaised with staff, students and visitors regarding policies and procedures. • Archived files for off-site storage.