Modernizing and Organize OfficeManage the coordination of Special Events and functionsPerform administrative task

As the Dining Services Manager my responsibilities include:Schedule and plan dining room setup based on anticipated guest counts, reservations, and resident needs. Maintain time cards for all dining room staffDeveloped and maintain dining room reservation systemSupervise dining room staff to help assure proper service of residents and their guests Hire, train, supervise and evaluate all dining room staff Develop and maintain training guides Direct daily pre-meal meetings with dining room staff, relaying daily shift instructions, important information and policy changes Assure the correct appearance, cleanliness, and safety of dining areas, equipment and fixturesMaintain/manage dining room inventory and ordering of necessary items Service Meal Ordering System (POS)Develop, continually update and refine policy and procedure manuals for staff to increate quality and control costsAttend monthly Resident Council and Food Committee, keeping notes of same and disseminating feedback to the dining room staff with the goal of improving Resident satisfactionRespond courteously to resident concerns and complaints. Problem Solving in a professional manner with the team regarding resident concerns and complaints

Beverage Mixologist and Food ServerWork Directly with Management, Supervisors, and Staff to Achieve the Highest Quality of ServiceDevelopment and Training of Policies, Procedures, and use of EquipmentSpecial Event CoordinatorProvide Superior Customer ServiceTake inventory of ordering needs

Main Systems Operator: Maintained accounts receivable reports monthly and yearly. Processed delinquency letters, worked with customers to update accounts and collect outstanding receivables. Tracked, processed, and filed invoices pertaining to the operation of the company. Researched and contact venders to confirm and or correct incomplete or missing information. Business Associate Assistant: Supporting Business Associates with daily business updates. Assist with applications, information, and orientation. Point of contact for company software vender, as a key user I trained co-workers on new procedures and software updates for company’s software system.Event Coordinator: Planned, scheduled, and arranged meetings, appointments, functions, and special events.