Laurie Tinti Email & Phone Number

Foxborough (Foxboro), Massachusetts, United States

Canton, Massachusetts, United States

Reviewed and executed contracts to ensure documents and systems met company policies and government regulations.Updated internal system with appropriate information to assist franchisees with reporting requirements.Assisted internal personnel and external vendors with questions and requests for information.Reviewed system issues and resolved with appropriate staff, ensuring accurate information was maintained for contract administration and other departments to process work.

Canton, Ma

Canton, Ma

Provide review of legal documents to ensure accuracy and meet deal requirements. Counter-execute signed documents after thorough review for completeness.

Canton, Ma

Supervised a team of field coordinators who provided administrative support to our field teams. Conducted team meetings, worked with field members to resolve personnel issues, coordinated personnel reviews.

Canton, Ma

Developed "welcome" program for new employees to include introduction to company/department systems. Represented department in company-wide orientation to provide brief description of department responsibilities.

Randolph, Ma

Provided administrative support to the South Florida General Manager and team of Operation Managers that included correspondence, special projects, meeting arrangements.

Canton, Ma

Provided administrative support to three in-house attorneys. Duties included correspondence, research, some document drafting.

Canton, Massachusetts, United States

Ensured contracts and internal systems met deal requirements, company policy and government regulations throughout entire contract development process.Accurately updated fee rate table within deadlines based on completed audits allowing franchisees to report sales.Conducted monthly audits that minimized company risk and achieved clean audit results two years running with internal and external auditors. Developed new and improved procedures and policies in partnership with teammates to minimize negative audit results.Handled questions and requests for information including reporting and notification of upcoming entity changes with external vendors to ensure smooth ownership transitions. Informed internal staff with updated entity change information to ensure accuracy for applicable business areas.Led and assisted with special projects including Dunkin’/Baskin-Robbins contracts to ensure system compliance with franchise contracts, eliminating risk and enhancing revenue.Reviewed system issues and resolved with appropriate staff, ensuring accurate information was maintained for contract administration and other departments to process work.Assisted with monthly and quarterly reporting to update business results within the company and to improve audit compliance.

Canton, Massachusetts, United States

Supervised and developed staff to promotions from Senior Contract Administrators to Contract Specialist and Contract Analyst.Conducted team meetings to provide updates on new business processes, company updates, and department changes increasing communication and ensuring clarity with expectations. Provided opportunity for team to voice concerns. Participated in the interviewing and hiring process to hire the best possible candidates and create a high performing team.Completed monthly audits on 20 percent of all transactions (except new business) and all new store development agreements mitigating risk to company.Completed reporting to assist monitoring department workloads and system accuracy for efficient processing. Handled questions and requests for information including reporting and notification of upcoming entity changes with external vendors to ensure smooth ownership transitions and internal staff to ensure accurate information for applicable business area.

Canton, Massachusetts, United States

Reviewed franchise related contracts prior to execution to ensure documents met deal requirements, company procedures and government regulations. Counter-executed signed documents after a thorough analysis.Accurately updated fee rate table within deadlines based on completed audits allowing franchisees to report sales.Led and assisted in ongoing department special projects, i.e., all franchise agreements review.Completed updates to department tracking database, created new screens and reports allowing team members to properly maintain deal information and reporting.Drafted and designed weekly newsletter for Contract Administration team providing formal and informal information to team.

Canton, Massachusetts, United States

Supervised, coached, and developed Marketing and Operations coordinators by conducting staff meetings, developing educational tools and on-going communication with team.Analyzed workloads to ensure equity of workloads and reassigned as necessary.Developed and maintained strong working relationships with field teams and other internal departments to ensure smooth completion of work.Contributed to numerous key corporate initiatives including: converting from hybrid to standard contracts, automating procurement processes to increase efficiency.

Canton, Massachusetts, United States

Developed training outlines for all department functions, integrating key input from supervisors to improve new hire training.Completed training for new hires on all systems – Apollo, PIM, Support Center Databases, and Human Resource Policies, to be productive in new roles.Conducted training, as Subject Matter Expert, for new operations assistants including job specific systems and functions.Scheduled all professional development classes, i.e., registration for computer courses, time management, as well as various in-house training.Informed new hires during company-wide orientation about the support center structure and goals.