Francisco Laurio is a dedicated professional with a Bachelor of Science in Psychology from Eulogio “Amang” Rodriguez Institute of Science and Technology - Cavite Campus. He has a proven track record in customer service as a Customer Service Representative at iQor BPO, where he effectively resolved product and service issues to ensure customer satisfaction. In his role as a Freelance Multimedia Producer at Academ-E Multimedia Solutions Inc., Francisco showcased his creativity by designing visually appealing content, renderings, and video animations. With certifications in various courses such as Virtual Assistant, Social Media Management, and more, he is equipped with a diverse skill set. Francisco's proficiency in multimedia tools like Adobe Photoshop, Premiere, and After Effects, coupled with his strong communication skills and attention to detail, make him a valuable asset to any team focused on achieving outstanding customer satisfaction and business growth.