Lauri Thompson Email and Phone Number
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Lauri Thompson personal email
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SUMMARY• Confident and confidential administrative support of multi-level upper management functions including President, Vice President, and Manager• Team player committed to the success of executives, sales and customer service teams • Recognized for going above and beyond to reach company goalsSPECIALTIES Conducting research, communicating with internal and external contacts, sales support and training, confidential administrative tasks, Microsoft Word, Excel, PowerPoint, Outlook, Salesforce.com, QuickBooks, Sage/Sage CRM, SalesloftCORE COMPETENCIES• Business development, appointment setting, customer service, recapture and maintain customers• Team support • Data maintenance and administration (Salesforce.com)• Executive Assistant• Notary Public - State of New Hampshire
Fortis Solutions Group
View- Website:
- fortissolutionsgroup.com
- Employees:
- 579
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Customer Experience SpecialistFortis Solutions GroupSomersworth, Nh, Us -
Customer Service SpecialistFortis Solutions Group Jul 2023 - PresentSomersworth, New Hampshire, United States -
Inside Sales AdministrationNetria Corporation Feb 2021 - PresentExeter, New Hampshire, United StatesInside Sales Administration: process all incoming customer purchase orders, track shipments, locate lost or stalled shipments, keep customers apprised of order status, work with all departments, account managers, vendors. Microsoft Excel data maintenance, Sage CRM, Salesloft updates and data cleansing, quotation entries. Sourcing of difficult to find products. Use of SAGE 100. Create and maintain process documents. -
Professional Face Painter (Retired)Face Painting By Lauri Jun 1992 - Jan 2022New HampshireProfessional face painter at numerous events and locations in New Hampshire.
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Temporary Office AssistantTemporary Assignments May 2020 - Feb 2021New Hampshire, United States• General office duties• QuickBooks invoicing, payment receipts, credit card transactions, customer data revisions• Telephone reception• Microsoft Excel data maintenance• Create and maintain company process documents
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Inside Sales LeadMicronics, Inc. Oct 2018 - May 2020Portsmouth, New Hamsphire• Support all aspects of the Inside Sales Team and assigned Outside Sales Team• Provide training coaching and mentoring to Inside Sales• Qualify, nurture, close, and retain customers and contacts Globally.• Liaison for customer projects and opportunity activities with Engineering, Production, Quality and Customer Service Representatives• Work with Territory Managers, Manufacturers Reps. Or Distributors to penetrate territories for new business.• Outbound business prospecting… Show more • Support all aspects of the Inside Sales Team and assigned Outside Sales Team• Provide training coaching and mentoring to Inside Sales• Qualify, nurture, close, and retain customers and contacts Globally.• Liaison for customer projects and opportunity activities with Engineering, Production, Quality and Customer Service Representatives• Work with Territory Managers, Manufacturers Reps. Or Distributors to penetrate territories for new business.• Outbound business prospecting in North America as directed by Territory Managers, marketing personnel, business development personnel or sales management• Responsible for reporting/analytics from legacy and new Micronics systems (Paradox, QAD, Salesforce, MS Excel) such as open orders, identifying problem orders, incentive tracking by territory• Continuous education on product line and target markets• Offer insight and ideas on expanding business and pipeline in new areas• Liaison between Finance and customers to resolve issues and avoid delinquent accounts. • Database cleansing Show less -
Inside Sales RepresentativeMicronics, Inc. Jan 2017 - May 2020Portsmouth, New HampshireHeadquartered in Portsmouth, NH, USA, Micronics, Inc. is an expert in liquid/solid separation and worldwide provider of high quality wet filtration products and services.Service customer and potential customer needs by providing reliable information, quotations and orders. Communicate with clients to optimize and build trust in the business relationship. Provide innovative ways to save time and money for the customer and provide proactive support.Support outside sales reps… Show more Headquartered in Portsmouth, NH, USA, Micronics, Inc. is an expert in liquid/solid separation and worldwide provider of high quality wet filtration products and services.Service customer and potential customer needs by providing reliable information, quotations and orders. Communicate with clients to optimize and build trust in the business relationship. Provide innovative ways to save time and money for the customer and provide proactive support.Support outside sales reps, executive management and inside sales reps. Identify new clients, as well as rejuvenate activity with past clients. Organized CRM contacts for easy identification. Show less -
Field Referral Program Processor - Affinity Referral ProgramsLiberty Mutual Insurance Oct 2015 - Oct 2016Portsmouth, NhThe Affinity (OEM) Dealership Program is a national program and dealership eligibility is determined by the corporate auto manufacturing partner.The Liberty Mutual Auto Insurance Referral Program, exclusively for NAR Members is a Field referral program with nearly 600 realtors and 250 sales representatives participating. The NAR referral program extends insurance benefits offered to Members to the customers of realtors.Process all incoming participant enrollments for both… Show more The Affinity (OEM) Dealership Program is a national program and dealership eligibility is determined by the corporate auto manufacturing partner.The Liberty Mutual Auto Insurance Referral Program, exclusively for NAR Members is a Field referral program with nearly 600 realtors and 250 sales representatives participating. The NAR referral program extends insurance benefits offered to Members to the customers of realtors.Process all incoming participant enrollments for both Affinity Auto Dealership and National Association of Realtors programs.Assist manager(s) as requested with Salesforce use and implementation, reporting, presentationsFollow up with sales reps regarding required trainingExpand on and maintain procedures and processes manual used by departmentUpdate numerous email templates used by department Show less -
Sr. Admin Assistant / Account Manager / Salesforce AdministratorLiberty Mutual Insurance Sep 2014 - Oct 2015Portsmouth, NhSenior Administrative Assistant - In a multi-faceted role I have gained proficiency in administrative tasks, creation of MS Excel reports and Power Point presentations and their related process documents and creation and support of Salesforce.com environments.Developed good working relationships with Account Executives. Used Google Alerts to notify sales reps of significant changes in client mergers and acquisitions, which strongly effects the addition or reduction to quotes and binds… Show more Senior Administrative Assistant - In a multi-faceted role I have gained proficiency in administrative tasks, creation of MS Excel reports and Power Point presentations and their related process documents and creation and support of Salesforce.com environments.Developed good working relationships with Account Executives. Used Google Alerts to notify sales reps of significant changes in client mergers and acquisitions, which strongly effects the addition or reduction to quotes and binds of current Affinity clients.Account Manager - Proven success record of rejuvenating dormant accounts: $240k premium in one year.Salesforce.com Administrator - The go-to person for (350) users needing guidance, editing page layouts and custom fields, reports, trouble shooting. Show less -
Sales Support - Lead Development TeamLiberty Mutual Affinity Program Mar 2011 - Sep 2014Dover NhSales Associate - Increase and cultivate new client base for Liberty Mutual’s Small Business Affinity Marketing program.Using lead generating databases such as Sales Genie, Zoom Info and Jigsaw, tasks include performing data hygiene to pre-qualify leads, business to business calling to prospects and locating appropriate decision makers for the purpose of securing appointments for Liberty Mutual’s U.S. branch managers and sales representatives to present our voluntary home and auto… Show more Sales Associate - Increase and cultivate new client base for Liberty Mutual’s Small Business Affinity Marketing program.Using lead generating databases such as Sales Genie, Zoom Info and Jigsaw, tasks include performing data hygiene to pre-qualify leads, business to business calling to prospects and locating appropriate decision makers for the purpose of securing appointments for Liberty Mutual’s U.S. branch managers and sales representatives to present our voluntary home and auto benefit program.Locate and introduce new avenues of providing untapped leads to pursue which are outside the normally utilized databases; working with all team members and management to encourage and foster continually developing processes and avenues for new department growth.Demonstrated administrative capabilities with customizing Salesforce.comConsistently received positive feedback from all MA branch managers during branch visits and training of sales reps.Worked with branch managers and sales reps to identify prospects that would not pass underwriting due to size, industry or location, thus saving time and effectiveness during the initial investigative process. Show less -
Global Sales & Procurement - Ic'S, Telecom HardwareTrade Wings Apr 2008 - May 2010Portsmouth, NhGlobal Sales & Procurement of telecommunication hardware, ICs, components, more.Asset Management - providing insight for clients on inventory availability and location. -
Inside Sales Rep, Salesforce.Com Power UserChameleon Group Apr 2004 - Apr 2008Portsmouth NhSales lead generation. Contracted sales rep for technology based companies including: Alcatel Lucent, Bluesocket, Meru Networks, Enterasys.
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Sales ManagerAtlantic Cable Sep 2000 - May 2004Exeter, NhSales and customer service.Training new sales staff.Invoicing and collectionsProduct promotion.
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Sales AssistantNecb Data Systems Jul 1997 - Sep 2000Portsmouth, Nh - Out Of BusinessSales assistant for entire sales departmentWeb site maintenanceTeleMagic database system admin
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Production SchedulingAlrose Shoe May 1996 - Apr 1997Exeter, Nh - Out Of BusinessNo longer in business.Production scheduling of dance shoe manufacturing.Create sales reports for management.Communicate with product supply manager in order to maintain manufacturing stock.
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Assistant To PresidentUnited Underwriters Dec 1994 - Apr 1996Exeter, NhReceptionistAssistant to PresidentContinuing Education CoordinatorLetter of recommendation available upon request
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SalesPc Connection Dec 1983 - Apr 1991Marlow, NhSales, customer service, vendor returns
Lauri Thompson Skills
Lauri Thompson Education Details
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SkillpathBusiness Seminars For Personal And Professional Growth -
Fall Mountain Regional High SchoolGeneral Study -
SkillpathExcelling As A Manager Or Supervisor
Frequently Asked Questions about Lauri Thompson
What company does Lauri Thompson work for?
Lauri Thompson works for Fortis Solutions Group
What is Lauri Thompson's role at the current company?
Lauri Thompson's current role is Customer Experience Specialist.
What is Lauri Thompson's email address?
Lauri Thompson's email address is la****@****ual.com
What is Lauri Thompson's direct phone number?
Lauri Thompson's direct phone number is +160376*****
What schools did Lauri Thompson attend?
Lauri Thompson attended Skillpath, Fall Mountain Regional High School, Skillpath.
What are some of Lauri Thompson's interests?
Lauri Thompson has interest in Children, Web Design, Professional Face Painting, Education, Reading, Arts And Culture, Movies.
What skills is Lauri Thompson known for?
Lauri Thompson has skills like Lead Generation, Sales, Account Management, Customer Service, Salesforce.com, Online Research, Cold Calling, Sales Operations, Business Development, Training, Leadership, Customer Satisfaction.
Who are Lauri Thompson's colleagues?
Lauri Thompson's colleagues are Mitch Smith, Tim Wijfjes, Leroy Klein, Natalie Morrell, Ric Stepp, Eddy Ellis, Leigh Orbeta.
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Lauri Thompson
Las Vegas, Nv2unlv.edu, gtlaw.com3 +170259XXXXX
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3 +152058XXXXX
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4orlandohealth.com, health-first.org, ghs.org, health-first.org
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