Managed event and social calendars, staff schedules, home inventory, and travel arrangements while exercising discretion and efficiency.

-Oversee daily operations of event venue, ensuring smooth functioning and customer satisfaction.-Implemented marketing strategies to increase awareness of venue and attract new clients.

Director of Client Care-Coordinated with multiple cross-functional teams to fulfill all events and community projects, including proposals, campaign impact reports, event collateral, media scripts, website content, and related deliverables.-Implemented and nurtured business relationships with a professional demeanor and partner-focused approach, resulting in a portfolio of local community businesses available for future event sponsorships.-Worked with staff to develop and implement… Show more Director of Client Care-Coordinated with multiple cross-functional teams to fulfill all events and community projects, including proposals, campaign impact reports, event collateral, media scripts, website content, and related deliverables.-Implemented and nurtured business relationships with a professional demeanor and partner-focused approach, resulting in a portfolio of local community businesses available for future event sponsorships.-Worked with staff to develop and implement community events focused on drivingpositive relationships, generating lead conversions, and increasing company culture.Director of Marketing & Events:-Directed traffic growth strategies, SEO, content distribution, and email marketing campaigns.-Established, initiated, and optimized business development strategies based on client targets, product specifications, market data and budget factors.-Designed and implemented lead g systems to streamline paid advertisements, digital communications, and client events on multiple social platforms.-Identified community organizations and leaders to establish and nurture relationships to help build company awareness. Show less

-Organized and managed quarterly digital and physical client events that increased business growth and continued client satisfaction leading to an increase in yearly referrals. -Addressed and resolved all client and vendor concerns and comments while organizing leadership’s calendars and emails.-Managed multi-platform lead generation systems to streamline paid advertisements, digital communications, and referral reviews.

* Coordinated successful caterings with positive feedback by adhering to all venue accommodations and event details per negotiated event contract.* Effectively organized team members to serve over 10,000 individuals within one hour by ensuring adequate personnel were stationed and knowledgeable of expectations.

* Increased sales by 30% an hour by upselling and fulfilling coffee orders in a timely manner.* Maintained accurate inventory by adjusting ordering parameters, accurate forecasting, and monitoring waste.* Created strong relationship with Chateau coordinator shown by creating a business model that brought financial success to both businesses shown by a continued vendor contract.