Laury Zaroukian Email & Phone Number

Mannheim, Bw, De

Eppelheim, Baden-Württemberg, Germany

• Independent processing of end consumer and trade complaints globally, including root cause analysis together with the respective departments • Processing of food law issues, including declaration testing• Preparation of analysis orders for external testing institutes and review of analysis results, incl. initiation of measures in case of deviations• Support in quality-enhancing measures with licensee partners/Co-manufacturers and raw material qualification• Support in tastings as part of the sensory panel• Support in Crisis Management• Conducting supplier, co-manufacturer, licensee partner and internal audits• Support in preparing Supplier Quality Assurance Agreements• Implementation of quality relevant trend analysis • Preparation of the monthly quality key figure monitoring (KPIs)• Food Fraud Team member• HACCP Team member• Area-related creation and maintenance of QM documents

Witzenhausen, Hesse, Germany

Fulda, Hesse, Germany

Lebanon

• Managing Americana Quality Management System (AQMS) in Lebanon, to achieve the highest food safety and quality standards• Assuring Americana’s KFC restaurants are provided with safe and consistent quality of products and services• Improving supply chain from suppliers to customers and ensuring every delivery to the stores meets product’s specifications• Assuring that suppliers develop Food Safety and Quality systems from raw material through finished product manufacturing and that audits & corrective actions are in place as per Yum! Brands Standards• Evaluating new supplier’s capabilities and potential to meet Amerciana’s restaurants standards• Supporting Yum! Brands in auditing new & capable suppliers• Conducting regular product evaluations of supplier production versus target products and monitoring product quality performance• Conducting internal audits for distribution center, restaurants & Americana suppliers • Developing & training the team to achieve the required KPIs• Assisting the central QA team to develop QA tools for market analysis• Assessing results of pest control & carbonated beverages services, in order to maximize customer satisfaction

Amaret Chalhoub - Lebanon

• Managing the quality control department to make sure they are performing upon the set quality standards• Implementation of the Food safety & Quality management system ISO 22000 and verification of all the companyprocedures & factory forms• Verifying the good implementation of sampling and tasks related to calibration and verification plans• Approving the incoming materials and product releases in order to meet company and customer requirements• Arranging with the quality team the verification of the prepared orders against customers’ requirements• Approving continuous improvements to quality, processes, and laboratory methods in order to enhance processes andsystems• Managing the Good Manufacturing Practices (GMP) conduct as well as hygiene related applications in order to makesure production is taking place in a clean and safe environment• Handling non-conformance of products and customer complaints investigation in order to take the necessary corrective action and resolving damages• Verifying the good functionality of the pest control management system• Originating, following-up correction/corrective actions, in addition to non-conforming reports for any deviation orsuspected product• Handling of the external communication in issues related to quality and safety

Amaret Chalhoub - Lebanon

• Performing laboratory and on-line testing of raw materials, packing materials and finished products and related processes in order to make sure they are compliant with the factory standards and specifications• Coordinating all quality related activities in coordination with QC Manager, production, maintenance, procurement and warehousing departments in order to keep up with the firm’s quality standards• Troubleshooting minor issues with concerned departments and report major non-conformities and deviations from standards to QC manager in order to facilitate corrective action and decision making• Supervising good manufacturing Practices conduct as well as hygiene related applications in order to make sure production is taking place in a clean and safe environment• Performing monthly data analysis on relevant test results to convey results and interpretation

Amaret Chalhoub - Lebanon

• Performing laboratory and on-line testing of raw materials, packingmaterials, and finished products• Performing microbiological analysis of semi and finished products• Conducting in-plant production controls

Master Of Science - Ms, International Food Business And Consumer Studies, 1.1

Activities and Societies: Food Quality Management Food Product Development Food Law Marketing.

Master Of Science - Ms, International Food Business And Consumer Studies, 1.1

Activities and Societies: Activities and societies: Food Quality Management Food Product Development Food Law Marketing.

Bachelor Of Science (B.S.), Food Science And Management, 82/100

Activities and Societies: Member at Lebanese Armenian Heritage Club and member at Food Science Society.

Lebanese Baccaleaureatte, Life Sciences