General Pallets, Inc. started over 25 years ago as a manufacturer of wood pallets. Today we specialize in a variety of pallets, crating and wooden survey stakes. Using only virgin wood, General Pallets is dedicated to building quality products and provides superior service to our customers. With custom designs being our specialty, we can handle any request and volume in our 190,000 sq. Ft. fully enclosed facility in Fort Smith, AR. Let us design a special program to fit your needs (i.e. daily deliveries, inventory management, etc.) General Pallets is also a proud member of NWPCA and ISPM 15 certified.

As an Account Sales Manager at General Pallets, Inc. I was responsible for Customer Service and Sales providing wood pallets, crates and grade stakes.

As an Inside Sales Rep at Boyd Metals I was responsible for Account Management, Inside Sales, and Quoting.

I work as director of operations for two of our three locations. I remotely operate our plant in Missouri from our Charleston, AR location. Working for a smaller company like ours, we do not have the office staff of larger companies. As a result I've become well rounded in multiple areas instead of specializing in just one area. Here is a short list for my current job description. -Operate two plant locations –on-site and remotely-Interview, hire, new hire paperwork, and payroll for all employees-Direct contact for all customers: new orders, new quotes, general inquires, issues-Develop customer relations with open communication and prompt response-Lead plant meetings to keep the communication between departments flowing-Manage IFTA (International Fuel Tax Agreement)-Manage Wood Packaging Material program for export items-Manage SFI (Sustainable Forestry Initiative) program compliance-Manage plant production in accordance to orders submitted by customers-Logistics planning-QuickBooks invoicing-Answer/respond to all incoming calls, emails and faxes for two plants-Manage/order supplies-Log/record incoming material, customer usage and customer pricing history-Track employee attendance and vacation time verification/eligibility; maintain personnel files-Record/analyze production and monitor for improvement-Microsoft Office-Member on the Board of Directors