Lavanya N Email & Phone Number

Coimbatore, Tn, In

Coimbatore, Tn, In

Coimbatore, Tamil Nadu, India

Responsible for HR support in organizational change initiatives including talent acquisition, communications, promotions and new hires.Handling a 6 member HR team across Bangalore and Coimbatore location.and responsible for team performance and initiatives.Foster and support positive employee-oriented company culture that emphasis quality, continuous improvement, high performance and employee engagement.Own, assist and participate in critical HR projects/initiatives.Responsible for internal communication for change management, benefits and company policies.Responsible for end-to-end internal employee engagement plans and develop a monthly and yearly engagement calendar with all initiatives and activities.Responsible for various surveys and feedback forums.Provide various analytic reports which includes dashboards, attrition analysis, employee bottom performance report and RAG analysis.

Chennai, Tamil Nadu, India

Responsible for HR Business Partnering and end-to-end employee life cyclemanagement for 200+ employees across the 3 locations ( Chennai,Hyderabad & Coimbatore ). Partnered with business leaders in cost control by boosting people productivity through defined performance metrics.Designed pulse surveys that effectively captured quality data of employee experiences that aided in prevention of attrition.Developed and implemented employee engagement initiatives, resulting inincreased employee satisfaction scores ( e-NPS increase from 29% to 44% )Partnered with Business heads in finalizing the OKR methodology for all Business Function role, FY 2023 – 2024.Through continuous feedback, reduced overall attrition from 8% to <5% in Chennai location and maintained 70% positive PIP conversion ratio across locations.Restructured orientation process to enhance the new joiner experience.Ensured compliance with HR policies, procedures, data management processes & Partnered with creative team for HR communication for Internal & social media communication.Partnered with Analytic team to develop HR dashboard for Monthly &quarterly reports.Restructured R&R program for Business Operation team across locations,designed customer centric reward program which led to increased positive customer google reviews.Anchored the Performance management cycle and facilitated its phases, i.eOKR setting, developmental feedback, Calibration & Communication

Chennai, Tamil Nadu, India

Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new joiners.Tracked and reported metrics to identify trends and establish goals to meet business needs.Identified, created and implemented formal performance management guidelines to reduce inconsistencies and increase productivity.Drafted and implemented policies, procedures and employee handbook forthe organization.Developed and implemented performance improvement strategies and plans to promote continuous improvement. created skillset dashboard for resources continuous improvement.

Tamil Nadu, India

Cultivated productive atmosphere while supervising team of 800employees by closely working with the Project Leads for Chennai, Banglore and Trichy regions.Continuously tracked employee performance scores for quality assurance according to HIPAA guidelines.Evaluated employee skills and knowledge regularly, providing hands-ontraining and mentoring to individuals with lagging skills.Acted as a single point of contact for employees in the Business unit.Actively identifies gaps & proposes the implement changes to cover risks.Responsible for conducting skip level meeting and Employee Surveys and other engagement activities.

Chennai, Tamil Nadu, India

Revised hiring and recruitment policies for 2000- employee company.Streamlined HR efficiencies, coordinated new hire orientation.Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.Created organizational filing systems for records & correspondence.Worked as effective team member while contributing to local and regional Resource’s requirements.Coordinating MIS Reports and Dashboards.