Lavaughn Powers Email & Phone Number

El Cajon, Ca, Us

Greater San Diego Area

Verifying eligibility, confirming enrollment status for participating fitness centers, locating exercise facilities for health plan members, explaining plan benefits to plan members and participating providers, assisting plan members with enrollment process, nominating exercise facilities for participation in the Silver & Fit, Silver & Fit Affinity program.. Explaining procedures for submitting claims, advising members on the status of their reimbursements, and educating members on correct paperwork to submit to be reimbursed in a timely manner for the Exercise Rewards Program.

Greater San Diego Area

Entering passenger information into database, reserving vehicles for passengers needing shuttle, or private car service to the airport, appointments, or special occasions. Confirming reservations along with address, phone number. Authorizing credit cards, verifying reservation details, checking availability for any same day reservations, disseminating information to customers who want price quotes, or inquiring about the availability of certain vehicles.

Greater San Diego Area

Assisting customers with placing orders via phone, relaying information regarding order, return, refund, or exchange status. Data entry of orders received by mail or fax. Issuing credits or exchanges due to damaged merchandise or overcharges.

Greater San Diego Area

Customer Service Representative May 2000-October 2003Relaying any product information requested by customers, as well as troubleshooting any issues regarding orders already received or in process. Assisting customers with placing orders via phone, and training other customer service representatives on five different order entry systems for companies such as Wilsons Leather, Aerus Electrolux, Proflowers, Bumper Medic, Petco, and San Diego Padres.Messaging Agent June 1999-May 2000Entering alpha numeric messages to clients' electronic devices such as pagers and cell phones, reading back messages previously sent, and setting up reminder messages for clients.