Senior Operations Coordinator
Current
Nov 2024 - Present
AeroLeads people directory · profile
Lav Dixit Email & Phone Number
Senior Project Coordinator at NovatrI Ex-upGrad | Ex- LiDO | Operations | Grievance Handling | Learning Experience l Customer Support
at
Novatr
1 work email found
@upgrad.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 86%
Current company
Role
Senior Project Coordinator at NovatrI Ex-upGrad | Ex- LiDO | Operations | Grievance Handling | Learning Experience l Customer Support
Location
Gurugram, Haryana, India
Who is Lav Dixit? Overview
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Quick answer
Lav Dixit is listed as Senior Project Coordinator at NovatrI Ex-upGrad | Ex- LiDO | Operations | Grievance Handling | Learning Experience l Customer Support at Novatr, based in Gurugram, Haryana, India. AeroLeads shows a work email signal at upgrad.com and a matched LinkedIn profile for Lav Dixit.
Lav Dixit previously worked as Senior Operations Coordinator at Novatr and Operations Coordinator at Novatr (Previously Oneistox). Lav Dixit holds Master Of Business Administration - Mba, Marketing from Jagran Lakecity University.
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Email format at Novatr
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{first}.{last}@upgrad.com
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AeroLeads found 1 current-domain work email signal for Lav Dixit. Compare company email patterns before reaching out.
Profile bio
About Lav Dixit
Operations Coordinator at Novatr specializing in course management for AEC professionals in BIM and Computational Design.Successfully oversee multiple cohorts, ensuring seamless learner experiences and global product enhancements.Proven track record in operational processes with high NPS, CSAT scores, and consistent 90% program completion rates.Expertise in coordinating with CEP offices, DMS and Chemical Department of IIT Delhi, and planning courses with professors.Recognized for effective Grievance Handling, Retention strategies, and achieving highest KPIs.Managed IMT Ghaziabad's Job Link program with top completion rates.Proficient in overseeing academic delivery for diverse programs, including Michigan State University ,IIM Kozhikode , MICA and IIT Delhi.upGrad Buddy for the Digital Marketing Job Linked Bootcamp, actively engaging with stakeholders and supporting an exceptional learner experience.Committed to driving success and enhancing operational efficiency across the organization. Let's connect for collaborative opportunities.
Current workplace
Lav Dixit's current company
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7 roles
Lav Dixit work experience
A career timeline built from the work history available for this profile.
Operations Coordinator
Sep 2023 - Nov 2024
Associate/Student Mentor - Student Success (Imt Ghaziabad - Management)
As an Assistant with the Student Success team, I have successfully managed to coordinate handle two of the programs of upGrad namely, 'IMT Ghaziabad (Management)' & 'IIT-Delhi' with roles & responsibilities being: 1. Onboarding all the candidates & get acquainted with the different program elements. 2. Understanding the expectations of all candidates from the program & mentor them achieve their goals. 3. Analysation of performance of candidates on different program elements & propose interventions ti improve lagging metrics. 4. Providing with feedback for lagging candidates with regular feedback & motivation to help them succeed. 5. Influence the program calendar including deadlines & events by working closely with the program team & driving the schedule for the maximum benefit of the candidates.
Oct 2021 - Sep 2023
Associate/Student Mentor - Student Success (Iit-Delhi - Sidtba & Ev) Msu, Dm (Jlb), Iim K
Job Responsibilities: 1. Involved in the operational as well as student mentoring for working professionals at upGrad for the course on Business Analytics affiliated with IIT-Delhi. 2. Managing day to day operations for smooth academic delivery functioning with the help of: project feedback, doubt resolution as well as conducting live sessions for the process of mentoring. 3. Coordination with cross-team members to make sure all the stakeholders are on track with regards to program requirements, deadlines as well as schedules. 4. Analysation and tracking the performance of the candidates on various elements of the programs & proposition of various interventions to improve the lagging metrics during the course of the program.
Jul 2022 - Aug 2023
Sr. Relationship Manager
Result-oriented Senior Relationship Manager at Lido Ed-Tech, achieving a 60% renewal rate. Expert in cross-selling, upselling, and delivering exceptional customer experiences. Skilled in strategic account management, I drive revenue growth by identifying tailored solutions that meet evolving customer needs. Proactive in building strong relationships and securing long-term partnerships. Effective communicator and negotiator, presenting Lido's value proposition to key stakeholders. Let's connect to discuss revenue generation and customer retention strategies.
Oct 2020 - Oct 2021
Business Development Associate
Dynamic and driven Business Development Associate with a proven ability to cultivate strategic partnerships, drive client acquisition, and lead growth initiatives. Demonstrated success in building strong relationships, securing new business opportunities, and expanding revenue streams. Proficient in market research and analysis to support data-driven decision-making. Expert negotiator adept at closing deals aligned with organizational objectives and client needs. Committed to fostering organizational success through innovative growth strategies. Let's connect to discuss how my skills can contribute to the growth and prosperity of your company.
Jul 2020 - Oct 2020
Business Development Executive
Results-driven intern experienced in cold calling and lead generation. Skilled in establishing contact with IT Heads of Data Centers at SST Infotech. Eager to contribute to business growth and learn from industry professionals. Proficient in persuasive communication and researching qualified leads. Collaborative team player, optimizing lead generation strategies. Let's connect to discuss how I can support your organization's success during my internship.
May 2019 - Jul 2019
2 education records
Lav Dixit education
Master Of Business Administration - Mba, Marketing
Education record
FAQ
Frequently asked questions about Lav Dixit
Quick answers generated from the profile data available on this page.
What company does Lav Dixit work for?
Lav Dixit works for Novatr.
What is Lav Dixit's role at Novatr?
Lav Dixit is listed as Senior Project Coordinator at NovatrI Ex-upGrad | Ex- LiDO | Operations | Grievance Handling | Learning Experience l Customer Support at Novatr.
What is Lav Dixit's email address?
AeroLeads has found 1 work email signal at @upgrad.com for Lav Dixit at Novatr.
Where is Lav Dixit based?
Lav Dixit is based in Gurugram, Haryana, India while working with Novatr.
What companies has Lav Dixit worked for?
Lav Dixit has worked for Novatr, Novatr (Previously Oneistox), Upgrad, Lido, and Sst Infotech India Pvt Ltd.
How can I contact Lav Dixit?
You can use AeroLeads to view verified contact signals for Lav Dixit at Novatr, including work email, phone, and LinkedIn data when available.
What schools did Lav Dixit attend?
Lav Dixit holds Master Of Business Administration - Mba, Marketing from Jagran Lakecity University.
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