- Planning, designing and event planning with the CEO - Planning marketing strategies and implementation.- Planning and implementing Digital marketing strategies to increase omni channel traffic- Working with local artists and performers for promoting the event and talent simultaneously- Finding sponsors, venues for the event and sharing a detailed agenda of the event. Slotting the performances, planning screening and Marketing/ promotion techniques to spread the rigour and visibility- Working in partnership with the creative, Graphics, visual and Operations team and creative direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets- Present ideas and final deliverables to internal and external teams, and communicate with the CEO for marketing programs, strategies, and budget

- Managing internal and external project data, operations and administration for the office of the CEO and EVP, Business Development - Liaising with the corporate secretary for project updates, action, outcome and results along with data management and organising key BOD meetings with the Executives- Managing and coordinating internal and external events and communication content in coordination with external Comms Head- Was building a structure for monthly performance reviews for EVP’s and employees across for coherence with performance management system- Collaborating with cross-functional teams and stakeholders internally and externally for smooth functioning of upcoming projects

- Managed the sales and stock levels- Planned and implemented strategies to improve Albatross/ Customer satisfaction - Scheduled and plan business managing shrinkage and P&L - Liaise with the Visual team to align store basis customer profile and in line with the information packs- Sharing the sale and replenishment details to the merchandising team - Understood customer needs and provided options for personal style- Driven results for Daily Sales Target via coaching and mentoring a team of 15-20 sales advisors- Sharing reports and data on weekly/ monthly calls with the Regional/Area managers

- Managed relationship for the office of the Audit and Assurance Partner and Directors in the business for collaborative working environment- Managed escalations and driving results while circulating monthly critical reports - Managed confidential data and filing tax returns for the clients- Managed expenses for clients and the Senior Partner- Streamlining daily agendas, documentation, travel and Calendar- Liaising with Director’s and VP’s working on presentations and monthly business reviews Planning and CSR(corporate social responsibility) events

- Streamlined HR function liaising with Chief of Staff for critical Projects with their outcome, action and results with a weekly/monthly report to the Managing Director - Managed and Organised end to end recruitment process for VP’s and Director globally - Formulating and planning organisational changes with the HR, Chief of Staff - Managed communication content (presentations and decks) and managing the organisational hierarchy updates - Planned and structured cost effective engagement events and activities including town halls, surveys, contests, annual Holiday events, and social responsibility activities and initiatives- Organised and ensure 95% participation for CSR (corporate social responsibility activities) - Worked collaboratively with clients, teams and peers across the globe for smooth functioning of global HR function- Built and fostered strong relationships globally with internal and external stakeholders, communications partners, executives

• Managed cross functional departments and business operations management sharing success, opportunities with the team, client and Senior leaders consistently• Managing AVP calendar • Budget, Strategy, Planning, analysis and reporting for the business in line with change management and process improvement• Partnered with clients for Pilot projects on NPS/ CES score improvement to enhance customer journey • Developed Communication and business content with performance decks/ MBR’s for clients• Managed performance appraisals/ compensation for the team and manage any cases with reference to DC&G (Disciplinary, capability and Grievance)cases • Developed KPI for agents, Team Leads and Assistant Managers in line with Service level agreement (SLA’s) • Pseudo AVP managing the business of 100+ employees (including, TL’s AM’s and Customer service Associates)• Managed business in line with compliance framework for internal and external client audits • Performance Coaching/ Training and development and driving Employee Engagement through Planning, Designing and implementing engagement projects • Managed Recruitment for the business and coordinating onboarding for new joiners with HRIS team• Resolved, Tracked and escalated any IT related issues and queries for maximum output and minimum cost• Lean trained and White Belt certified via analysis and strategy on an IT project saving 2.5FTE per annum

Working with Clients for Customised clothing tailored to their needs. Liaising with Tailors, Embroiders, Management for timely delivery and high end quality

Sharing feedback for collection COE across US, Phillipines, India and other continents in line with compliance and procedural process