Lavina Lam Email & Phone Number

Calgary, Ab, Ca

· Oversaw the product development, marketing channels, and user behaviour of Gööp· Designed, executed and managed user engagement activities· Generated monthly website and app performance reports to optimize user acquisition and retention· Assisted product manager in product design, product management, and product growth of new initiatives· Drove cross-team alignment on product requirements and development

IT & Operations | Digital Banking

· Analysed website data to understand market patterns and visitors’ behaviour and provide feedback· Provided testing consultancy and execution services for ticketing and website projects· Led a team of 7 to provide digital signage and web content management services· Prepared design models for system data migration

· Led a team of 4 to support the financial health, knowledge management, and strategic operation of the entity which comprised of 50+ youths· Established strategic financial and resources utilization plans (250% YoY net income growth)· Prepared monthly financial statements and data analysis reports for KPIs monitoring of 6 other teams· Liaised with the national team on General Data Protection Regulation (GDPR) implementation· Collaborated with the national team on financial… Show more · Led a team of 4 to support the financial health, knowledge management, and strategic operation of the entity which comprised of 50+ youths· Established strategic financial and resources utilization plans (250% YoY net income growth)· Prepared monthly financial statements and data analysis reports for KPIs monitoring of 6 other teams· Liaised with the national team on General Data Protection Regulation (GDPR) implementation· Collaborated with the national team on financial, legalities, and organizational planning and execution Show less

Managed WKCDA web development with the use of HTML5

Bachelor'S Degree

Business Exchange Programme