Lavisha Sachdeva Email & Phone Number

I am a multilingual professional with proficiency in Hindi, English, Punjabi, and Urdu, offering a diverse skill set developed through academic achievements and hands-on experience. I hold a business diploma from Centennial College and bring a wealth of expertise gained from roles in customer service, retail sales, and supervisory positions.Nanos Research - Customer Service Representative:As a Customer Service Representative at Nanos Research, I excel in engaging with customers in a professional and friendly manner. My responsibilities include addressing inquiries, resolving issues, and providing information about products and services. I am adept at problem resolution, collaborating with team members, and ensuring a seamless customer experience. My communication skills, coupled with a strong foundation in product knowledge, contribute to exceeding performance metrics and goals.Skills: Problem Solving, Sales, Inbound/Outbound Calling, Credit Analysis, Customer Satisfaction, Microsoft OfficeBell - Retail Salesworker:In my role as a Retail Salesworker at Bell, I engaged customers professionally, demonstrating in-depth knowledge of Bell's products and services. I successfully met sales quotas, educated customers on product features, and provided technical assistance. With a focus on documentation, up-selling, and cross-selling,Skills: Customer Education, Market Awareness, Performance Management, Field Work, Sales Management, Customer Satisfaction7 West Cafe - Supervisor:As a Supervisor at 7 West Cafe, I ensured excellent customer service by addressing concerns and maintaining a positive dining experience. I played a key role in training and developing new employees, managing staff schedules, and overseeing daily operations. Quality control, adherence to regulations, and effective communication with both front-of-house and back-of-house staff were integral aspects of my role. AutoCAD, Cash Management, Sales, Communication, Inventory Management, Quality Control, Employee TrainingTim Hortons - Cashier:Taco Bell - CashierIn my cashier roles, I handled various responsibilities, including processing payments, providing customer service, issuing receipts, and managing cash transactions efficiently. Working in a fast-paced environment, I demonstrated proficiency in English, Hindi, and Punjabi.Skills: Cash Handling, Microsoft Office, Accounting, Business, English, Hindi, Punjabi, Customer ServiceWith a strong foundation in business, multilingual capabilities, and a track record of success in customer service and sales,

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  Centennial College