• Responsible for planning, scheduling, and overseeing technical work by Windows System Administrators.• Provide input and technical expertise in conjunction with Modernization and Enhancement team.• Maintain and support PBGC’s Active Directory Infrastructure including OU structure and managing user accounts and groups in 3 environments (development, test and production).• Create and maintain system documentation including work instructions, process documents, infrastructure diagrams, etc.• Serve as an escalation point to Windows staff to resolve difficult problems, including but not limited to, Active Directory Certificate Services, Group Policy Management, IIS Site Management and COTS/3rd party application intergration.• Utilize IBM BigFix to automate tasks to correct compliance issues and resolve vulnerabilities found during security scans.• Administrator of VMware with duties including building VMs, managing resources, migrating servers and patching ESXI hosts.• Serve as Point of Contact for Windows Federal Leads and Federal Operations Manager.• Responsible for provisioning Windows Server 2012R2 and 2016 for both physical and virtual environment.

• Part of PVMG (PBGC Vulnerability Management Group) to remediate Windows vulnerabilities found in PBGC environment.• Implement Vulnerability & POAM remediation and risk management solutions• Engineering of SA-related solutions for various project and operational needs in a predominantly Windows environment.• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.• Implement security patches and secure configuration baselines based on USGCB and DISA STIGS.• Develop and maintain installation and configuration procedures.• Perform regular security monitoring to identify any possible vulnerabilities.

• Responsible for the maintenance of 10 Clustered VMware ESXi 5.5 hosts including patching and testing of High Availability. Tasked with the creation of virtual machines, monitoring of resources and configuration of VMware networks.• Monitor WhatsUpGold to determine down time of servers, routers and switches as well as proactively check disk, CPU and memory utilization to prevent potential issues that could affect IT infrastructure. • Manage Hybrid Office 365 environment. Set up mailbox migrations and configuration of users in Office 2013 to convert them to Office 365. Use of PowerShell Scripts to configure mailbox setting and assign permissions to various users for shared resources as well to troubleshoot any issues with migrations or connection from on premise Exchange to Office 365.• Administer NetBackup solution to create policies to schedule data retention as well as restore files and folders that have been deleted.• Provide configuration and support for mail flow and the recognition of legitimate emails with the use of Barracuda Spam and Virus Firewall 400 and Symantec Messaging Gateway. • Experience with the configuration of a clustered 2012 Active Directory environment and management of Windows 2012 servers.• Use of SCCM 2012 to deploy Microsoft Updates to organization workstations and servers.• Effective use of Microsoft Group Policy to assign users appropriate permissions to access network resources

• Responsible for the daily support of IT infrastructure that include; installation, configuration, design and administration of MS Server 2003/2008, domain services, security, and firewall (Sonic Wall NSA4500)• Perform tasks on the LSC VMware ESXI 4.1 environment such as the creation of new virtual Windows and Linux servers, updating the ESXI host, and monitoring Data Store space and CPU utilization. • Administration of HP LeftHand SAN technology including creation of LUN’s for VMware environment, scheduling of data replication to LSC DR site, monitoring bandwidth utilization and the amount of space provisioned on SAN.• • Responsible for the setup, configuration, and maintenance of virtual server environment in Windows Hyper V 2012 including clustering servers and storage.• Installed and configured Remote Desktop Services in Windows Server 2012 R2 environment. • Manage Citrix XenApp solution including the installation of new software and troubleshooting any connectivity or application issues. • Creation of security baselines for Windows servers using a combination of FISMA and Microsoft recommendation of server hardening.

• Delivering Consulting and IT services to small and medium size businesses to enhance their IT infrastructure while keeping within the organizations budget restrictions.• Working within a team, this includes two Network Engineers and a Computer Analyst, and serving as the primary point of contact for the organizations that we support. • Maintain clients system integrity by performing monthly patching of servers, routers, firewalls and other network devices as well as installing the most recent updates to mission critical software.• Perform administrative tasks such as creating user accounts and groups within an Active Directory User and Computers, setting up networked printers, configuring group policies, and assigning permissions to shared folders. • Point of escalation to troubleshoot desktop issues that relate to hardware failures and errors in software applications via onsite support or remotely.• Developed and executes Network Assessments to influence decisions regarding quality control and quality improvement necessary to make a client’s technical infrastructure more secure and efficient. • Facilitate conversations with clients to determine needs, as well as budget restrictions, and recommend vendors that provide competitive and in some cases reduced prices to meet agreed upon goals. • Provide support for handheld devices such as iPhone and Blackberry and set up Blackberry users on Blackberry Enterprise Servers to ensure email access.

• Earned a promotion from Computer Analyst to Building Primary on the NCI contract based off quality of work, leadership skills and ability to communicate effectively with staff and end users.• Supervised six Computer Analysts.• Specialized in Tier 3 support for the Computer Analyst under my supervision. Handled escalated hardware and software issues that we not able to get resolved and communicated with dissatisfied end users regarding interaction with staff.• Assisted management and government point of contacts with enforcing policy and procedures, within the user community, that were being implementing by the National Cancer Institute, National Institute of Health or Health and Human Services.