Lavonna Phillips, M.A. Email & Phone Number

As Program Coordinator, I am responsible for assisting in the implementation and coordination within the Adult Education program at Navarro CollegeLead in monitoring class instruction to ensure activities promote quality assurance in education and meets state and federal performance measures.Assist students with locating resources to overcome barriers to retentionAssist Director with new hire process and lead orientation training for all instructional staffSupport 20+ instructional staff in Adult Education classes within the 6 service areas; Corsicana, Ennis, Ferris, Waxahachie, Midlothian, and TerrellCoordinate with AEL Director the implementation of new classes (ESL/GED) with partners in service area to serve the community Guide instructional staff by reviewing lesson plan content, running distance learning reports, TABE/Practice GED test results and assist in developing lessons based on Content Standards v. 3Teach classes or substitute, as assigned; GED, ESL and integrated reading and writing

As an ESL instructor, I work with students from various cultural and linguistic backgrounds, ages, and life experiences. I also: Maintain student attendance, engagement, and retention in class.Create student lesson plans and organize a structured classroom environment for multilevel learners. Perform classroom and paperwork duties, as needed and review monthly student data within TEAMS (Texas Educating Adults Management Systems).Maintain professional development hours as required by TWC (Texas Workforce Commission) and become certified to administer assessments.

Remote

Created and edited captions for short videos from a range of topics in sports, children's programming, YouTube, and reality television.

Corsicana, Tx

Co-designed and implemented efforts to publicize events and promote on-campus activities, increasing student participation, and group cohesion. Assisted in light administrative details such as budgetary planning, creating marketing materials, and responding to inquiries in a timely, effective manner.Assisted in planning two to three weekly activities campus-wide and co-managed 5-10 student workers and volunteers on a daily basis.Served for recruitment purposes within Student Life and other departments.

Denton, Tx

Managed and coordinated communications between on-campus departments, faculty, staff and domestic and international graduate studentsAttended and assisted with weekly graduate committee meetings with faculty, recorded and distributed minutes, reports and consulted high-level faculty for recruitment and graduate-level employment of first-year graduate studentsRegular data entry for graduate applications, courses and recruitment purposesProcessed graduate-level applications Front coverage of the receptionist area during peak times Provided high levels of customer service to all guests and walk-insDeveloped special projects related to event planning, marketing and email communications, graphic and creative design, and social media managementMaintained inventory and food service for weekly Graduate Colloquia and other events as scheduledMaintained encouragement and positive office morale with weekly board quotes and illustrations

Denton, Tx

Managed and coordinated communications between on-campus departments, faculty, staff and studentsFront coverage of the receptionist area during peak times Provided high levels of customer service to guests and walk-ins as neededAssisted in the development of special projects related to event planning, marketing and email communications, graphic designMaintained inventory and food service for weekly undergraduate/graduate events as scheduled

Denton, Texas

Team player and server with Verde Catering through UNT Dining Services.Delivered high levels of customer service and warm attention to all guests, assisting small-team (2-4) and large-team (15+) servers for special events at the University.Served 50+ guests in staff meetings, elegant executive banquets and award ceremonies.

Denton, Texas

Served as a temporary team member for a local bookstore.Completed sales in retail, textbooks and materials.Advised customers on appropriate course materials and requirements and answering customer inquiries face-to-face and by phone.Greeted customers warmly and assisted in a timely check-out process.

Denton, Tx

Assisted and maintained the setup and breakdown of concerts and performances.Handled sound operations before, during and after performances.Examined and reorganized lighting equipment and set pieces for concerts, plays andmusicals.

Corsicana, Tx

Guided additional servers and team discussions on how event aesthetics and setup.Acted, often times, as the server and planner assistant during 50-100-person banquets,including formal events. Received only positive feedback from serving these events.Re-worked the organization system of all decorations, products, and merchandise, andprovided continuous oversight of all stock.Provided high-levels of customer care for all guests at events.

Master Of Arts - (M.A.), Cross-Cultural Communication & Applied Linguistics

Completed degree: Pass with Distinction

Associate Of Arts (A.A.), General Studies

Activities and Societies: Phi Theta Kappa, Navarro Chapter of International Justice Mission (IJM), Leo Club, Honors Program

Bachelor Of Arts (B.A.), International Studies

Activities and Societies: Engaged Beyond Borders, Russian Club, German Club, Indian Student Association (ISA), Intensive English Language.

High School Diploma

Activities and Societies: National Honors Society, Student Council, Athletics, One Act Play, V.O.I.C.E Program