Lavinder Kaur Randhev Email & Phone Number

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Billing Admin:
• Handle incoming inquiries (phone/email/chat) and maintains a high service level when interacting with customers
• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions
• Follow-up promptly with the customer to resolve the issue either via phone or email
• Maintains call database by entering information in the system
• Submit quotes for new signup and recontract for corporate accounts

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• To make outbound calls and update the data entry using Excel
• Reach the target audience for a registration with any webinar event that were handling by clients
• Setting an appointment for client's customers for their lead project

Klang, Selangor, Malaysia

• Handle incoming calls from customers, demonstrating excellent customer service skill to ensure customer satisfaction.
• Follow up and resolve customers’ enquiries and issues
• Retain customers by recommending products and services that best serve customers’ needs
• Promote Singtel products and services
• Work closely with team members and leaders to achieve individual and team Key Performance Indicators (KPI).

Shah Alam, Selangor, Malaysia

• Handle incoming calls professionally and provide accurate and timely information, alternatives and solutions to customers on products and services.
• Keep abreast of the latest information regarding the company products and services.
• Apply proper phone etiquette to manage various customer situations.
• Ensure organization's service level are achieved through immediate resolution of product and service inquiry or complaints.

Hospital Tengku Ampuan Jemaah, Sabak Bernam

Klang, Selangor, Malaysia

• Provides administrative support to ensure efficient operation of office.
• Answer phone calls, schedules meetings and supports visitors.
• Supports team by performing tasks related to organization and strong communication.
• Prepare communications such as e-mail, memos, report and other correspondence.

Klang, Selangor, Malaysia

• Handle Administrative tasks assigned by Admin Team Leader on time.
• Maintain departmental records.
• Conduct the reception and mail service.
• Provide the staffing service for the staff check in/out
• Schedule appointments, arrange meetings for senior staffs
• Make travel logistic arrangements for staffs