Rosmawaty Lawah Email & Phone Number

Las Vegas, Nevada, United States

Delivered exceptional customer service on long-haul international flights, ensuring passenger safety and comfort.Conducted thorough pre-flight inspections, ensuring the aircraft was in pristine condition and fully stocked with necessary amenities.Managed in-flight services, including high-end food and beverage presentation, catering to the needs of diverse and demanding clientele.Collaborated closely with flight crews to maintain smooth operations and ensure a seamless and enjoyable experience for passengers.Demonstrated strong problem-solving skills, resolving in-flight challenges with composure and efficiency.

Los Angeles, California, United States

Designed, build and manage construction from initial design to completion project. Build Vacation Rentals in 2020.Vacation Rental owner & manager with extensive real estate, and project manager background. Professional achieving 5-star ratings and Super host Status within 3 months. Successfully serviced guest stays and individual customers in first 3 months. Heads up local marketing and sales by responding to all inquiries within 24 hours resulting in a booking rate of over 95% and vacancy rate at less than 12%. Troubleshoots problems and resolves them in a timely manner resulting in 0 Resolution Center Customer claims payouts. Providing quality accommodations resulting in 5% repeat business. High contributor in community forum at Airbnb, recognized by the moderators as a quality member achieving level 10 status. Frequent contributor to other forums regarding Airbnb policy and procedures. Consultant and mentor to other Airbnb hosts and accepted to Co-host in the Los Angeles Market. Product evangelist in various Airbnb media campaigns and in-app features, frequently contributing to new product roll-outs and requests for product feedback. Community activist supporting quality hosting within the legal limits of Los Angeles's housing laws.

Los Angeles Metropolitan Area

Financial advisor for Life insurance Plan, Pre and Post Retirement Planning, and Employee

Los Angeles, California, United States

• Participates on and/or Leads multiple projects teams as Project Lead & Business Analyst• Responsible for fostering communication and collaboration with external and internal department• Act as a liaison between the business and IT in translating complex business needs into application software. • Document scope, Business Requirements (BRD), and Functional Requirement (FRD) within an agile framework• Provides GAP, MAP, and visualization workflows AS-IS to TO-BE to support cross¬functional business operations clarity on project scope and goals.• Collaborate with the development team to perform root cause analysis and recommend a solution.• Create, and backlog groom user stories based on business and functional requirements impact progress delivering in schedule meet the quality and budget.• Determines specific business application software requirements to address complex business needs. • Develops project plans and identifies and coordinates resources, involving those outside the unit. • Works with programming staff to ensure requirements will be incorporated into system design and testing. • Act as Subject Matter Expert (SME) for Sales Comission Report

1055 W 7Th St, La Ca 90017

• Project Lead, Scrum Master, Product Owner for Reconstructed contracting management protocols and process impact reduce cost, time and increase productivity and revenues.• Established workflows, processes and engages in continuous process improvement for CRM (Contracting Relationship and Management) in L.A. Care Health Plan• Manage project schedules and organize resource teams to deliver multiple contracting projectsAct as a liaison between business partners, IT, project team, and stakeholders.• Provide analytical support for multiple, priority projects simultaneously, analysis assessments, and mitigation plans establish work plans and timelines.• Provides GAP, MAP, and visualization IS-IS TO-BE workflows to support cross¬functional business operations clarity.• Established business processes mapping, workflow, use cases, diagram, functional decomposition, and backlogging impacting meet the business requirement and stakeholder objective• Proactively resolve complex problems the issue by review source documents, disclosures, training materials, source documents, and outcomes for compliance with contractual, change request, regulatory, and accrediting requirements.• Act as Subject Matter Expert (SME) for contracting business domain Facilitating training and continuous learning to leadership, executive, team member, vendors, and providers.• Prepare Presentation, Training Materials, and Coach, the mentor, motivate project team members of teams on projects, new application and software change online and in conference

1055 W 7Th St, Los Angeles, Ca 90017

Successfully Launch LA Care Direct Network, Works collaboratively with the project team and stakeholder proactively resolves complex problems issue by review source documents, disclosures, training materials, review transaction source documents and outcomes for compliance with contractual, regulatory, and accrediting requirements.

Forrest City, Ca

• Develop PMO office from group up for startup company• Developed start-up and scaling cost estimates for business plans proposed to venture capital firms.• Collaborate with internal and external business partners and overseas software developer• Manage day to day the operation in contracting for recruiting, orienting, training, and supervising 7 staff.• Conducted interviews with key business users to collect information on business processes and user requirements.• Identified process inefficiencies through gap analysis.• Developed wireframes, site maps, and content inventories.• Managed testing cycles, including test plan creation, development of scripts, and coordination of user acceptance testing.• Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners, and clients as necessary.• Implemented client training (business and technical) and supervised software integration on the client's website.• Coaching of all reporting staff and setting effective goals to drive performance.

Greater Los Angeles Area

Greater Jakarta Area, Indonesia

Greater Jakarta Area, Indonesia

Project Management, Project Management, A

Associate’S Degree, Business Marketing And Graphic Design