Lawanza W. Email & Phone Number

Kennesaw, Ga, Us

Woodstock, Georgia, United States

Remote

Established and led the Risk Department for an emerging financial services provider.Developed Standard Operating Procedures and Risk Policies for the Risk Department and sponsor Bank.Assisted in the selection and implementation of Risk Programs for the Risk and Underwriting Departments.Provided expert support for escalated matters in Customer Support.

Successfully integrated the Risk team during the merger of Vantiv and Worldpay.Directed the creation and implementation of risk management strategy in the payments processing sector.Utilized systemic research and statistical analysis to develop and expand fraud prevention programs.Effectively mitigated potential losses arising from high-risk transactional activity.Assessed and reviewed investigation activity completed on business entities.Led and managed two teams of fraud and credit risk investigators, providing mentorship and coaching.Ensured compliance and adherence to company regulations within the department.Conducted employee development through training and task analysis.Administered the daily operations of the department in an efficient manner.Facilitated cross-training of other business units within the company.Coordinated daily financial monitoring activity.Managed and administered software systems utilized in detection and mitigation processes.Collaborated with other financial business entities to improve the identification and prevention of fraudulent activity.

Worked with our Worldpay UK ELT to organize and plan a Risk Away Day For the entire Risk Department at Worldpay.Handled budget, planning, venue, gifts for executives, travel and accommodations.Ensured that the RAD kept with the theme of the Worldpay way and the Risk vision.

Atlanta, Georgia

Managed Risk systems and processes for SecureNet and WorldPay.Collaborated with other business units on decisions regarding high-risk accounts.Provided ongoing training and coaching to Risk Specialists.Monitored fraud trends for the current Risk reporting model.Mitigated monetary, regulatory, and compliance-related risk for small businesses and large national corporations.Reviewed high-risk businesses for fraud, identity theft, and credit risk issues.Conducted investigations and granted payment approvals.Reviewed high-risk accounts for suspension and/or closure.

Atlanta, Ga

Monitored high-risk businesses processing high-dollar amounts or classified as high risk, making decisions on escalated issues.Investigated high-risk businesses for fraud, identity theft, and credit risk issues.Reviewed high-risk accounts for suspension/closure, investigations, and granted payment approvals.Assessed validity or fraudulence of refunds over a certain dollar amount processed by merchants.Conducted fraud investigations on newly boarded merchants using various tools.Mitigated monetary, regulatory, and compliance-related risk for small businesses and national corporations.Provided approvals/declines to merchants for specific high-dollar transactions.Assisted in underwriting business accounts.Collaborated with other business units to mitigate fraud.Trained new and current Risk Professionals.

Atlanta, Ga

Utilized risk detection programs and processes to identify and mitigate monetary, regulatory, and compliance risk.Made decisions with high monetary and customer impact.Maintained professionalism while assisting other business units and customers with their inquiries.Monitored and investigated merchant batches processed.Investigated issues of fraud with transactions and collusive merchants.Investigated newly boarded merchant accounts for legitimacy.Maintained relationships with issuers, law enforcement, and other acquirers to help mitigate ongoing fraud.

- Responsible for ensuring legitimacy of multi-million dollar outbound wire transfers- Determines the risk associated with each wire, and the receiving bank.- Makes decisions to process the wire transfer or deny the wire as fraud.- Analyzes login locations for each client for fraudulent activity.- Monitors all facets of accounts from deposit to wire transfer for fraud.- Worked with law enforcement agencies regarding high dollar fraud on high profile accounts.- Worked with domestic and international banks in the retrieval of fraud funds.- Served as Subject Matter Expert on bank to bank ach transfers. - Worked with other business units to mitigate fraud.

- Reviews international and domestic wire transfers for possible fraudulent activity.- Determines the risk associated with each wire, and the receiving bank.- Makes decisions to process the wire transfer or deny the wire as fraud.- Contacts customer and takes the appropriate action to protect customer from fraudulent activity

- Reviews potentially fraudulent transactions for the prevention and detection of fraud.- Validates account activity with cardholder through customer contact.- Makes decisions and takes appropriated actions to mitigate fraud loss.