Lyndon W. Email and Phone Number
Experienced Quality Assurance Assessor transitioning to a dynamic role as a Foundation Business Analyst. I bring a proven track record of optimizing processes, enhancing operational efficiency, and delivering exceptional results within the insurance industry. Skilled in process optimization, strategic insights, and data-driven decision-making.During my tenure at Allianz Insurance PLC, I successfully managed and optimized systems within the QA team, improving feedback delivery and operational efficiency. Analyzed QA data to inform senior management decisions and drove operational improvements.As a Performance Coach, I facilitated change and development within teams, supporting individuals to meet and exceed targets. Conducted probation reviews, monitored calls for quality, and ensured adherence to procedures and regulations.In my new role as a Foundation Business Analyst, I am excited to leverage my analytical skills to deliver impactful solutions and drive business growth. Passionate about utilizing data insights to make informed decisions and optimize processes.Let's connect! I am eager to collaborate, share insights, and build connections within the business analysis community. Open to opportunities to contribute and learn in this new role.
Allianz Insurance
View- Website:
- allianz.co.uk
- Employees:
- 9962
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Business AnalystAllianz Insurance Jul 2023 - PresentGuildford, England, United Kingdom
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Quality Assurance AnalystAllianz Insurance Mar 2020 - Jul 2023Brentford
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Customer Care Associate & Performance CoachAllianz Insurance May 2018 - Mar 2020Brentford, Greater London, United Kingdom
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DirectorDove Removals And Storage Jul 2017 - Apr 2018London, United Kingdom
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It Sales Account ManagerReddoor It Support Oct 2015 - Dec 2015 -
Knowhow SpecialistCurrys Plc Mar 2013 - Oct 2015Providing advice & information to customers to help them find the right product & services to meet their needs.Utilising technical expertise to resolve customer queries and complaints.Process database changes to record and update customer records.Offer customers additional products and services that enhances their experience in store.Ensuring that all customers are satisfied both during the sale and after they have left the store.Ensure that training and… Show more Providing advice & information to customers to help them find the right product & services to meet their needs.Utilising technical expertise to resolve customer queries and complaints.Process database changes to record and update customer records.Offer customers additional products and services that enhances their experience in store.Ensuring that all customers are satisfied both during the sale and after they have left the store.Ensure that training and product knowledge is kept up to date with new procedures and technologies. Show less -
Removals ManagerAzcom Direct Limited Jul 2010 - Jan 2013United KingdomLiaising with customers and providing exemplary customer service.Utilizing all available resources to meet strict deadlines.Arranging staff, travel, accommodation and vehicles.Identifying staff strengths and weaknesses to facilitate them reaching their potential.Dealing with finances and invoicing. -
Removals OperativeAzcom Direct Limited Jan 2010 - Jul 2010United KingdomUtilizing problem solving and spatial awareness techniques to accomplish goals.Working within a team, collaborating closely to achieve results.Meeting strict deadlines.
Lyndon W. Education Details
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Chiswick Community School
Frequently Asked Questions about Lyndon W.
What company does Lyndon W. work for?
Lyndon W. works for Allianz Insurance
What is Lyndon W.'s role at the current company?
Lyndon W.'s current role is Business Analyst at Allianz Insurance.
What schools did Lyndon W. attend?
Lyndon W. attended Chiswick Community School.
Who are Lyndon W.'s colleagues?
Lyndon W.'s colleagues are Juan Manuel Nogales López, Colin Simpkins Dip Cii, Emeline Kiele Rippinger, Pabasara Theekshana Weerasinghe, Carlos Andres Morales Torres, Niedermeier Ludwig, Janine Downey.
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