As a Senior Manager Program Management at CBRE, I oversee vendor operations for 120+ mixed-use office buildings that support multiple lines of business on Microsoft Campus. With over 18 years of experience in operations and program management, I bring a versatile skill set and a strategic mindset to my role, delivering cost reduction initiatives and transforming underperforming contracts and programs into profitable business partnerships.I am a results-oriented coach and mentor, leading a team of six vendor managers and managing a $110M annual budget. I have achieved $200K in annual savings by developing a universal scorecard that tracks KPIs, SLAs, and program services, and reduced billable hours by 35 hours per quarter, saving $30K annually, by partnering with cross-functional teams to collaborate on strategic initiatives. I hold an MBA in Leadership from Excelsior College and multiple certifications in project management, executive management, and six sigma. I am passionate about improving operational processes, leading high-performing teams, and guiding multi-million-dollar projects and contracts.
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Senior Manager Program ManagementCbreKirkland, Wa, Us -
Director Of FacilitiesSeattle Mariners Apr 2024 - PresentSeattle, Washington, Us -
Senior Manager Program Management – Vendor ManagementCbre Jan 2022 - Apr 2024Dallas, Tx, UsResponsible for 6 vendor managers in the planning, managing, & directing the vendor operations for 120+ mixed-use office buildings that support multiple lines of business on Microsoft Campus. Achieving $200K in annual savings by the development of a universal scorecard that tracks KPI, SLA, & program services in 75 programs.Managing $110M annual budget, while delivering $20M in cost-cutting measures through effective vendor management and optimization of procurement processes.Decreased billable hours by 35 hours per quarter, saving $30K annually, by partnering with cross-functional teams to collaborate on strategic initiatives to reduce vendor performance issues. -
Senior Manager Program Management - Mep & Fleet OperationsCbre Oct 2019 - Jan 2022Dallas, Tx, UsSupervised daily operations & provided support, coaching, & mentoring to three keys roles: Mechanical Technical Planner, Electrical Technical Planner, and Fleet Operations Manager.Oversaw the fulfillment & authorization of work for 200+ vendor support staff across 15M+sqft of mixed-use office space & programs with an annual budget of $50+M annually.Developed and executed the compliance program for fleet vehicles requiring DOT, FDA, and EPA regulations.Identified 4 DE&I Tier-2 vendors for 3 service contracts authoring requests for information and proposals, built scopes of work, negotiated terms, and executed all aspects of the $18M service contracts, meeting the DE&I goal for vendor support. -
Fleet ManagerCbre Sep 2016 - Oct 2019Dallas, Tx, UsManages financial, logistical and operational aspects of a 210-vehicle fleet supporting Microsoft Campus. - Maintains full accountability of a $2 million annual Vehicle Maintenance and Leasing Budget. - Negotiate vendor contracts, pricing and terms for vehicle parts and servicing requirements. - Manages and analyzes fleet driver training requirements, annual motor vehicle reports (MVR) and incident fact findings to develop fleet and individual KPI requirements. - Selects and coordinates all new fleet vehicle additions, existing fleet transfers, reporting, registration renewal, title transfer, insurance coverage and compliance. - Updated CBRE Vehicle Safety Program to include Washington State hands-free/distraction free driving. - Successfully impended two projects: vehicle telematics and key accountability solutions. -
Mechanical Infrastructure ManagerCbre Aug 2014 - Oct 2019Dallas, Tx, UsManages oversite for all day-to-day operations, maintenance programming and staffing for 30+ vendor contracts associated with approximately 15 million square feet of mixed-use office space. - Manages corporate Tier 2 and 3 contracts exceeding $10+ million annually. - Monitors contracts for compliance and budgetary issues. - Prepares and reviews cost proposals/requests for proposal cost elements. - Evaluates and monitors contract performance (KPI) to determine need for amendments, extensions and/or compliance with contractual obligations (SLA). - Prepares monthly and quarterly budget reports verifying targets are being met. - Responsible for the purchase order creation, invoice processing and accounts payable for all mechanical and cross-trade vendors. - Collaborates with vendors and internal teams regarding terms, payments and purchase order issues. - Updates and creates procedures for best-practices and playbooks. - Implements and maintains contract and equipment list audits verifying all services meet contracted verbiage. - Assists project directors and managers in the preparation and analysis of project budgets and burn rates for project management for reporting to clients. - Builds and fosters relationships with vendors. -
Building Automation Controls EngineerCbre May 2013 - Aug 2014Dallas, Tx, UsBuilt the mechanical and electrical foundation for the Energy Smart Building (ESB) System on Microsoft Campus. - Lead integrator and developer for extracting data for multiple building automation systems (BAS) and standardizing the data sheets to ESB using Excel and SQL. - Developed a load sheet tool for importing BAS data into Iconics software which decreased onboarding time by 35 man-hours per building. - Collaborated with Iconics, Microsoft and CBRE Managers to generate a methodology and time table for uploading all Microsoft Buildings into the ESB system for end user visibility. - Coordinated the HVAC, Electrical and Plumbing technician’s casualty response and support across 10+ million square feet of office space on Microsoft Puget Sound Campus in the Redmond Operation Center (ROC). -
Nuclear Power Plant OperatorUs Navy Feb 2004 - Jan 2013Washington, Dc, UsManaged and supervised 28 direct report’s recognition, discipline and performance goals. Planned, directed and monitored performance objectives and personal and professional growth. - Monitored day-to-day production, testing and maintenance of nuclear test equipment for naval submarines. - Managed cross-trade vendors for install and removal of nuclear equipment. - Collaborated with upper management on budgeting forecasting. - Developed training guidelines and pathways to qualify individuals in 8 months instead of allotted 22 months. - Responsible for multiple training programs covering nuclear and non-nuclear safety hazard response, communication guidelines, standard operating procedures, strategic/tactical planning and casualty response. - SME for nuclear mechanical equipment on air-craft carriers. - Technical writer for all mechanical work packages and review of system operating procedures. Effectively mentored, developed, and trained 15 military personnel in executing the completion of over 10,000 work authorization form and safety tag-outs/lock-outs for PSNS organizations and over 3,000 corrective and preventative maintenance items for ship force personnel without discrepancies or incidents. Coordinated with multiple shipyard organizations to ensure quality in all aspects of a four- and a seven-month maintenance availability ensuring successful on-time completion. Successfully increased work center efficiency by improving overall maintenance controls, practices and administrative processes. Was instrumental in facilitating the complex task of scheduling all preventative and corrective maintenance for Reactor Machinery Division for a nine-month maintenance availability and multiple inspections and assessments. Developed inventory logs and supply kits to expedite maintenance completion and workflow.
Keith Lawlor Education Details
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Excelsior UniversityNuclear Engineering Technology -
Excelsior UniversityOrganizational Leadership -
International Academy Of DesignVisual Communications
Frequently Asked Questions about Keith Lawlor
What company does Keith Lawlor work for?
Keith Lawlor works for Cbre
What is Keith Lawlor's role at the current company?
Keith Lawlor's current role is Senior Manager Program Management.
What schools did Keith Lawlor attend?
Keith Lawlor attended Excelsior University, Excelsior University, International Academy Of Design.
Who are Keith Lawlor's colleagues?
Keith Lawlor's colleagues are Thomas Lynch, Heather Riley, Milton, Ed, Conner Livings, Austin Groen, Yaritza Nieto, Christopher Monahan.
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