Primary responsibilities are to assist the Chef in managing all FOH operation during business hours, which may include but not limited to decision making, staff support, coordination of volunteers, banquet set up, and interaction with Guest and computerized food tracking

Oversee all aspects of Food and Beverage in The Bar & Grille, Banquets, Kokopelli’s Restaurant and Room Service. Responsible for hiring, training and coaching staff. In charge of ordering and inventory of liquor. Responsible for controlling all aspects of labor in all departments. Familiar with all aspects of Micros. Understanding of a P & L Statement.

Overall responsible for Banquet Operations. Responsibilities included: hiring, training and coaching.. Also responsible for the Member Grill and staff. Successfully learned all the processes and computer skills needed to be successful in this position. Help board member and members with challenges and solve them to their satisfaction.

Supervisor over room service, hotel bar and restaurant. Oversaw 10-20 employees. Successfully conducted holiday events in the restaurant and bar. Responsible for incoming and inventory of liquor. Helped guest with issues to their satisfaction.

Oversaw the pool and helped the Director of Banquets with the overall operations of Banquets. At the pool I hired and discharge employees. Responsible for the cleanness of the pool area and ordered supplies for the pool when need. Responsible for budgeting labor and sales for the pool. For my time in this position I accomplished at or above budget 90% of my tenure. I was also responsible for payroll for both payrolls and to keep them up to date and accurate. Oversaw a staff at the pool of 25 employees and 65 in Banquets. Created policies for both departments and implemented polices.

Offering superior assistance to 8-70 guests at both the Royal Palms, an ultimate luxury resort and spa, and the Mission Palms, the only first-class, full service hotel located in downtown Tempe. Providing service using the utmost care and detail to ensure that each guest has a memorable experience and will want return at functions ranging from weddings and conventions, to meetings and award banquets.

Graduate Level Psychology Enrollment AdvisorAdvised, consulted and supported qualified potential students in achieving their goals by enrolling in a higher educational program at a $2.5 billion world-wide company. Prepared and maintained sales progress, conversion and related reports on a weekly basis.

Responsible for advising graduate students regarding admissions and degree completion requirements at University of Phoenix, part of a $2.9 billion company. Enroll students for graduate certificate programs using judgment and discretion. Developed individual program plans for degree completion. Prepared sales reports and reported them to management.