Lawrence Briscoe Email & Phone Number

Hollywood, Fl, Us

Juno Beach, Fl, Us

In my capacity, I administer the installation, configuration, testing, maintenance, and documentation of network hardware, software, and operating systems, as well as the prompt diagnosis/troubleshooting of complex network and server issues. I also implement systems to strengthen data security, preventing unauthorized access and unwanted disclosure of sensitive information. Apart from that, I render hands-on technical support to department support staff while coordinating with district management for strategic planning.I also craft comprehensive functional specifications, standards, and requirements for hardware/software purchase and design, ensuring optimum system and end-user performance. Moreover, I function efficiently in a virtualized environment and oversee many computers remotely, including the creation of complex scripts. I also cultivate professional relations with cross-functional groups, resulting in maximized team performance and increased productivity. Further, I remain abreast of technology changes and innovations while expanding my technical repertoire by learning new computer applications. Lastly, I facilitate training to instruct others on the proper usage and maintenance of network technology and software.Key Highlight: Exemplified expertise as a lead tech for a private Catholic school with 50+ teachers, 10+ administrators, and 500+ students, demonstrating the flexible ability to work independently and collaboratively.

Round Rock, Texas, Us

During my tenure, I monitored 300+ virtual machines across 7 different sites, including the implementation, troubleshooting, and maintenance of IT systems and infrastructure. Accordingly, I carried out virtual machine-related activities such as creation, patching, and updating. I also piloted the complete installation of security agents on all IT systems as well as the development of security management servers. Besides that, I supported day-to-day IT systems operations, including the proper handling of all client issues, guaranteeing swift problem resolution. I even orchestrated escalations as necessary and communicated the statuses accordingly to the management team.Employing creativity and innovation, I accomplished complex assignments while performing regular appraisals and utilizing findings to drive significant changes, which positively impacted the growth/success of both short- and long-term projects. I also served as a technical expert across multiple project assignments and organized detailed "how-to" documentation for the team. In accordance with that, I structured Jira and Confluence servers for documentation purposes, including the recording of completed tasks and projects. Lastly, I instituted the following technical components: firewall configurations such as Iptables, FirewallD, and Windows Firewall, as well as the installation, maintenance, and upgrade of Splunk, McAfee, and Wazuh management servers/agents across infrastructures.

Round Rock, Texas, Us

In this role, I executed 24/7 operations to support network operations monitoring, including the management, prioritization, escalation, and resolution of different network incidents. I also cascaded network-related issues and outages to customers and third-party vendors. On top of that, I regulated vulnerability assessments, which uncovered vulnerable software and configurations while effectuating security event monitoring, management, and response activities. I also fostered collaborative relations with the Security Operations Center (SOC) personnel to systematize the production of reports, dashboards, and metrics for SOC operations.

Reston, Virginia, Us

We are tier-one responders. In this position, I fulfilled hardware/software installation, configuration, and maintenance activities, which resulted in maximized performance. I also delivered reliable customer support by fixing numerous software, hardware, network, and technical issues such as network connectivity, VPN, software applications, desktop peripherals, network account management, and hardware problems. Additionally, I finished special projects within the specified schedule while overseeing all phases of help desk support, ensuring 100% completion.

Washington, Dc, Us

During this period, I acted as an advanced technician in configuration management for Optimized-Organizational Maintenance Activity (OOMA), a government-owned software application allowing storage, networking, and processing power for all missions within a squadron. I also contributed to the end-to-end execution of 812 scheduled and unscheduled inspections on 17 sets of aircrew gear, 12 joint helmet-mounted cueing systems, and 13-night vision devices valued at $1.5M+ while adhering to standard regulations. Operating technologies with ease, I maximized the functionalities of various software tools, including, but not limited to, Command-line, Wi-Fi Analyzer, Bandwidth Tester, and Port Scanner, successfully aiding in network troubleshooting activities.Enhancing physical security, I helped upkeep/maintain 300+ laptop asset tracking tags, Common Access Card readers, and locks. I also partook in software security implementations such as router and firewall/ACL configuration, NIDS/NIPS, DLP, SIEM management, access points, S/MIME, whitelisting/blacklisting websites, MAC filtering, VLAN configurations, and more. In addition to that, I underwent quality assurance audits twice annually and garnered a final grade of "on track" as a result of zero failed spot checks. In this line of work, I arranged IT security training sessions regarding social engineering attacks, shoulder surfing, and the removal of access tokens when absent. Accordingly, I guided 300+ individuals in understanding the main cause of network intrusions and security violations. I also handled aircrew flight gear, which was pivotal in achieving a 100% flight completion rate through Western Pacific deployment, 3 multi-lateral exercises, and 3 mission-essential detachments to Australia and Japan.

Computer Information Systems, Information Technology

Education record