Managed several sites, Active Directory, Mail systems; MDaemon & Exchange server. Troubleshooting Harware, Software and Network providing solutions and recommendations to clients. Designed network to clients requiring new LAN and/or Point to Point solutions.

As part of global infrastructure team, i worked with other team member to facilitate the Network migration from the then AIG to Pinebridge domain, i engaged the local providers and the international provider (BT) in joining the Pinebridge Nairobi to the PBI MPLS cloud.

In charge of clients Hardware maintenace thus ensuring that all are working and in proper condition and incase of any minor fault, repair them but in case of major fault ensure that the necessary actions are taken with immediate effect.In charge of LAN local area network in the company, which is under Microsoft windows network neibourhood.ensuring that all the computers are well configured and properly connected in the network. Also troubleshooting in case of any conflict in the network addresses.Repair of printers and servicing them.nstalling of computer programmers and removing the ones that are not needed Safe keeping of all computer record, software’s and backup of companies’ documents.

Provided leadership and supervision for reporting staff to meet company deliverables. Eunsured all equipment and assets are designed, built, serviced and maintained in a safe, efficient and professional manner. ensured that the workshop is equiped with the relevant tools.Oversee workshop operations including repair of internal and external clients equipments. i was responsible for workshop safety compliance.

Assembling of new computers and installing the operating software and all the required application programmes.Servicing the computers, printers and also repairing them.Assisting customers when they are in difficulties while using the computer either by telephone or going to the site.