In this role, I oversaw new market e-commerce implementations. These programmes would span one-to-two years and included system setup; operational onboarding; inventory migrations; system integrations and product rollouts. Risk management in this role was key to protect revenue streams, the stability of the business and company reputation during launches and migration phases. I was also responsible for a team of implementation project managers who worked closely with technology teams of… Show more In this role, I oversaw new market e-commerce implementations. These programmes would span one-to-two years and included system setup; operational onboarding; inventory migrations; system integrations and product rollouts. Risk management in this role was key to protect revenue streams, the stability of the business and company reputation during launches and migration phases. I was also responsible for a team of implementation project managers who worked closely with technology teams of more than 300 people across 5 markets in North America and Europe. Together, we delivered projects to 11 markets in Europe and, Australia. Show less

As Technical Director at Ticketmaster, I was responsible for the full end-to-end lifecycle of this two-and-a-half year e-commerce programme. I oversaw discovery; system delivery and implementation of ticket systems through all phases.