Lawrence Mitchell

Lawrence Mitchell Email and Phone Number

Workforce Management Analyst @ AtlantiCare
Lawrence Mitchell's Location
Toms River, New Jersey, United States, United States
About Lawrence Mitchell

An accomplished professional Spanning several years of experience as a Workforce Analyst.I have consistently excelled in areas such as reporting, scheduling, and real-time management. As a dedicated problem solver, I thrive under pressure, delivering efficient and effective results within demanding deadlines. By collaborating closely with internal stakeholders, I have successfully identified workforce requirements in terms of headcount, budget, and essential skills, both presently and for future growth. My expertise in forecasting and leveraging historical data allows me to uncover valuable insights and convey compelling narratives through data analysis. I am eager to contribute my professional experience to your team.

Lawrence Mitchell's Current Company Details
AtlantiCare

Atlanticare

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Workforce Management Analyst
Lawrence Mitchell Work Experience Details
  • Atlanticare
    Workforce Manager
    Atlanticare 2023 - Present
    Atlantic City, Nj, Us
  • Hellofresh
    Sr. Associate Of Workforce Staffing Operations
    Hellofresh Apr 2021 - Jan 2023
    Berlin, Berlin, De
  • Metroplushealth
    Workforce Management Analyst
    Metroplushealth Jan 2019 - Apr 2021
    Us
    -Responsible for monitoring the effectiveness of the forecast and the execution of the scheduling plan. This is performed real-time, as well as, analyzing and communicating historical trends. Also aware of region goals, trends and past performance in order to determine when to engage backup plans to address anomalies. -Deploying backup plans must be done at the appropriate time, not too early and not too late, in order to support both the associate and client experiences. -Analyzing metrics to forecast trends and to plan the forceable furture to meet the companies needs.
  • Fde Llc, D/B/A Ashley Northeast
    Workforce Management Analyst
    Fde Llc, D/B/A Ashley Northeast Dec 2017 - Jan 2019
    Edison, New Jersey, Us
    -Monitor all contact types and execute defined strategies to effectively respond to any understaffing or overstaffing situations that might occur. This includes, but not limited to agent re-skilling, arrangement of PTO and leveraging overtime.-Team with WFM Manager to build effective interval, daily, weekly, and monthly reporting mechanisms. To be delivered to key partners on the current state of their respective LOB’s. Raise issues to Senior Leadership as necessaryProvide proactive solutions to WFM team as well as key partners on how to improve SLA and adherence across LOB’s.
  • Teltech
    Lead Technical Support Engineer
    Teltech Dec 2016 - Dec 2017
    New York, New York, Us
  • Teltech
    Technical Support Engineer
    Teltech Nov 2014 - Dec 2016
    New York, New York, Us
    Spoke over the phone with clients to analyze, troubleshoot and diagnose software problemsActively update, maintain and monitor all aspects of our mobile appsInstall and configure applications within the company-Respond to customer inquiries and assist in troubleshooting and resolving challengesComplete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved-Assist management in creating training materials pertaining to computer troubleshooting and usageAct as the initial point of contact for all computer and system related concerns from clients or other employees-Organize and file documentation
  • Marketsource Inc.
    Wireless Consultant Lead
    Marketsource Inc. Jul 2013 - Nov 2014
    Alpharetta, Georgia, Us
  • Marketsource Inc.
    Wireless Consultant
    Marketsource Inc. Dec 2011 - Jul 2013
    Alpharetta, Georgia, Us

Lawrence Mitchell Education Details

  • Rutgers University
    Rutgers University
    Communication And Media Studies
  • Brookdale Community College
    Brookdale Community College
    Communication And Media Studies

Frequently Asked Questions about Lawrence Mitchell

What company does Lawrence Mitchell work for?

Lawrence Mitchell works for Atlanticare

What is Lawrence Mitchell's role at the current company?

Lawrence Mitchell's current role is Workforce Management Analyst.

What schools did Lawrence Mitchell attend?

Lawrence Mitchell attended Rutgers University, Brookdale Community College.

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