• Research bikes and related components; extremely knowledgeable of various brands and manufacturers• Write detailed production descriptions; rank the bike components 1-10 based on standardized criteria; match model years and geometry for each frame• Catalog each component, including measurements and weights (i.e. handlebar width, derailleur type, tires, rims, etc.)• Improve operating processes• Strong attention to detail and ability to work efficiently with small to no margins of error

• Delivered exceptional customer services and increased sales• Offered valuable information and direction to meet customer needs• Performed routine service work as well as custom jobs and frequent bike builds• Represented the shop to the local cycling community through leading group rides, building customer relationships, and encouraging amateur cyclists.