Senior Client Services Executive
Current* Implementation of all new clients contracts (including building a process flow for the same)* Proactively communicating with clients to understand their needs and explain service value. Keeping in regular and constant contact with clients* Build and maintain relationships with clients by continually proposing solutions which meet their objectives* Collaborate with internal departments to facilitate client implementation and improvement* Maintain accurate & upto… Show more * Implementation of all new clients contracts (including building a process flow for the same)* Proactively communicating with clients to understand their needs and explain service value. Keeping in regular and constant contact with clients* Build and maintain relationships with clients by continually proposing solutions which meet their objectives* Collaborate with internal departments to facilitate client implementation and improvement* Maintain accurate & upto date records for all client contacts* Resolve complaints and prevent additional issues by improving processes Show less