Lawrence Riggs Email & Phone Number

1 Mortgage Way Mount Laurel, Nj 08054

•Managed three teams to establish governance and oversight of bankruptcy, foreclosure, and property preservation. •Assessed vendor performance to ensure SOW adherence•Facilitated default vendor relationships and built reporting to ensure compliance with service loan agreements•Created strategy and vision for new team responsible for vendor oversight specific to property preservation and REO marketing.

Mt. Laurel, Nj

• Manage teams responsible for the oversight of bankruptcy, foreclosure and property preservation functions.• Interface and coordinate with various departments such as loss mitigation, single point of contact, asset management and escrow to establish optimal issue resolution.• Ability to interpret and apply relevant data to existing and new guidelines, procedures and regulations practices.• Develop and implement pipeline and timeline management reporting used to track the progression of properties in the foreclosure and or bankruptcy processes.• Review and execute documents relating to bankruptcy, and foreclosure.• Construct daily reporting for the monitoring of cash management and accounts payable processes.• Research and respond to investor concerns about the foreclosure/bankruptcy action in a detailed and complete manner to address and resolve issues.• Ongoing involvement and efforts to improve accuracy and efficiency related to expense reduction. • Hires, develops, manages and motivates a performance-based team providing on-going direction, guidance, leadership and evaluation.• Follow-up on all issues, distributed within the department to ensure timely resolutions.• Develop exception reporting for the efficient mapping between servicing systems that resulted in significant reduction of GSE default coding errors. • Review and evaluate different options for mortgage loan retention, term revision or liquidation to mitigate loss. • Supports diversity by cultivating strong connections and partnerships across the business areas.• Participate in loss prevention by employing strategies that provide adequate protection for the business• Working cooperatively with the Compliance and Legal Departments to keep up to date with all changes to law, advising the business of changes in a timely manner

Mt. Laurel, Nj

• Supervised and assisted the vendor management teams with all daily activities related to the effective oversight and monitoring of third party vendors• Developed and manageed vendor processes and tools to deliver high quality vendor performance• Prioritized and oversaw any required vendor improvement projects and report on vendor performance improvement• Reviewed and analyzed daily workflow and vendor performance reports for compliance in accordance with their service level agreement• Responsible for document review and execution within the allowable signing authority• Evaluated the effectiveness of new and existing vendors and monitor and report on service level agreement compliance and other contractual obligations• Oversaw the foreclosure sale bid process; as well, as review and approval of the over allowable fee process• Handled vendor escalation issues with precision to ensure timely and accurate resolution

Mount Laurel, New Jersey, United States

• Analyzed daily workflow and vendor performance reports for compliance with SLAs.• Evaluated new and current vendors with risk management framework to improve department compliance and contractual matrices.

Mount Laurel, New Jersey, United States

•Assisted foreclosure vendors with large bankruptcy and foreclosure portfolio management. •Ensured timely pipeline movement of all files. •Completed document execution, foreclosure sale bid processes, and over-allowable fee approval processes.

Mt. Laurel, Nj

• Assisted legal counsel with resolution of litigated issues and escalated cases relating to foreclosure or bankruptcy proceedings• Performed in-depth research on a variety of issues relating to bankruptcy and foreclosure processes• Monitored progress of pending cases and initiates action to insure legal pleadings, forms, reports, correspondence and other documents are prepared and submitted within established timelines• Assisted customer service with bankruptcy related calls• Performed ad-hoc analytical requests and research projects as assigned by management

Pre-Engineering

Diploma, Physics