Lawrence Santos Email & Phone Number

Pasay, National Capital Region, Philippines

Japan

• Designed, created, and managed server cloud environments on AWS and Azure.• Configure SSL certificates on webservers and application gateways.• Create and manage webservers using Linux VM.• Configure server monitoring solutions such as Nagios, Cacti. Azure Monitor, AWS CloudWatch.• Convert applications into docker containers. Manage docker application environment.• Developed test scenarios for capacity testing using JMeter.• Conducted security scans for servers and source code.• Monitored application and server resources.• Created automation scripts to automate repetitive tasks.• Applied and updated security patches.• Created procedure manuals and documentation.• Developed Unity3D plugins for various projects.• Built and tested client code.

6Th Floor King'S Court Building Ii Makati City

• Procurement of Office Equipment.• Set up and maintain local servers.• Set up and maintain Domain Routing.• Automate server creation and deployment using Chef and Ansible.• Create and manage developers Sandbox Environment.• Create virtual environments for code testing, development and deployment.• Server architectural design to fit Localization needs • Client Programming through UNITY 3D using C#* Backend Programming using RAILS or PHP

6Th Floor, Kings Court Ii Building Dela Rosa Street Corner Don Chino Roces Ave

• Build, Deploy and Maintain Linux Servers like DNS (bind), Web (apache), Load balancer (Nginx), Database (MySQL) and Cache servers. • Knowledge in Google Compute Engine (GCE), Amazon Web Services and GMO.• Performs scheduled game maintenances (deploy code revisions and backup databases)• Performs initial diagnosis, troubleshooting and escalation of alerts according to routines and processes. • Handles alerts and work closely with Tokyo Staffs to solve the issue. • Monitor all production servers using monitoring tools like Nagios and Cacti, and troubleshoot alerts if necessary.• Performs quality testing and test cases for games under development.• Set-up new system units and network cabling in the office.

4Th Floor Market Market Mckinley Parkway, Taguig, Metro Manila

• Act as a first point of contact for any escalations, outages, system issues or any other production impacting situations.• Co-ordinate and collaborate with operations and other departments to ensure smooth functioning of the production environment.• Prepare Intra-Day and End-of-Day Client and Internal reports while ensuring timeliness and accuracy of data. • Analyzing real-time call trends and make adjustments to staffing to ensure service levels as well as company's financial goals are met. • Making necessary adjustments in scheduling software to appropriately track the productivity of Call Center Agents. • Planning and scheduling off-phone events. • Maintaining confidentiality relative to organizational strategies, objectives, and practices.

Applications Development

Master'S Degree, Nursing Administration

Bachelor'S Degree, Registered Nursing/Registered Nurse