Lawrence S.
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Lawrence S. Email & Phone Number

Account Manager - Learn at Autosense NZ at AutoSense NZ
Location: Auckland, Auckland, New Zealand 8 work roles 1 school
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Current company
Role
Account Manager - Learn at Autosense NZ
Location
Auckland, Auckland, New Zealand
Company size

Who is Lawrence S.? Overview

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Quick answer

Lawrence S. is listed as Account Manager - Learn at Autosense NZ at AutoSense NZ, a company with 4 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Lawrence S..

Lawrence S. previously worked as Account Manager - Learn at Autosense Nz and Customer Support Lead at Halter. Lawrence S. holds Dip. Web Design, Web Design from National College Of Design And Technology.

Company email context

Email format at AutoSense NZ

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AutoSense NZ

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Profile bio

About Lawrence S.

Attained skills: Recruitment, personnel development, change management, culture change, project management, process improvement, process documentation, training & development, customer experience, sales training, account management, business development, people leadership, performance management.

Current workplace

Lawrence S.'s current company

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AutoSense NZ
Autosense Nz
Account Manager - Learn at Autosense NZ
taupo, waikato, new zealand
Website
Employees
4
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8 roles

Lawrence S. work experience

A career timeline built from the work history available for this profile.

Account Manager - Learn

Current

Auckland, New Zealand

Feb 2023 - Present

Customer Support Lead

Auckland, New Zealand

Apr 2022 - Feb 2023

Customer Support Team Leader

Auckland, New Zealand

Jan 2019 - Apr 2022

Digital Services Manager

Auckland, New Zealand

Reported to Head of Consumer Operations – 2 Teams size 23 agents, 10 Slingshot & 13 Flip agents.Responsible for acheiving the following digital service metrics; CSAT(Customer Satisfaction), NPS(Net Promoter Score). AHT (Avg Handle Time), Resolution %, FCR (First Contact Resolution), QA (Quality Assurance). Reinvigorated Live Chat function for Flip.

Jun 2017 - Aug 2018

Sales & Service Centre Manager

New Zealand Wine Society

Auckland, New Zealand

Reported to the General Manager. Responsible for Sales and Services department which had 50+ employees.Sales is Service and Service is Sales. Each interaction counts and our customers are the most important part of our business. These were the 2 sentences that ran how our operations went on a daily basis. NZWS was a dynamic business that allowed fast.

Nov 2015 - Jun 2017

Sales & Service Team Manager

New Zealand Wine Society

New Zealand

Reported to the Sales and Service Centre Manager. Team size of up to 15 part time agents. о Coached agents to ensure optimum sales conversionо Established remote coaching sessions, allowing agents to assess their own techniqueо Performance management of agents including reporting and planningо Created daily list plan for strategic usage of dataо Led daily.

Aug 2011 - Nov 2015

Outbound Sales Manager - Newspaper Sales & Marketing

Nzme. Educational Media

46 Albert Street, Auckland

Reporting to Contact Centre Manager - Newspaper Sales & MarketingResponsibilitieso People management - managed a team of telesales agents responsible for selling subscriptions for physical copies of the NZ Herald.o Workforce management - Responsible for ensuring staffing levels were correct to hit daily targetso Marketing support - Worked hand in hand with.

Aug 2008 - Aug 2011

Sales Advisor - Victoria & South Australia

Mokum Textile

Airport Business District

Reporting to General Manager - Mokum Textiles.Responsibilites:o Business development - Responsibile for maintenance of relationships with client base while achieving growth of total revenue.o Sales support - responsible for coordinating site visits with sales territory managers & clients based internationally. o Customer relationship management - Dealt.

Jan 2007 - Aug 2007
Team & coworkers

Colleagues at AutoSense NZ

Other employees you can reach at autosense.co.nz. View company contacts for 4 employees →

1 education record

Lawrence S. education

  • National College Of Design And Technology
    National College Of Design And Technology
    Web Design
FAQ

Frequently asked questions about Lawrence S.

Quick answers generated from the profile data available on this page.

What company does Lawrence S. work for?

Lawrence S. works for AutoSense NZ.

What is Lawrence S.'s role at AutoSense NZ?

Lawrence S. is listed as Account Manager - Learn at Autosense NZ at AutoSense NZ.

Where is Lawrence S. based?

Lawrence S. is based in Auckland, Auckland, New Zealand while working with AutoSense NZ.

What companies has Lawrence S. worked for?

Lawrence S. has worked for Autosense Nz, Halter, Teletrac Navman, Vocus Communications, and New Zealand Wine Society.

Who are Lawrence S.'s colleagues at AutoSense NZ?

Lawrence S.'s colleagues at AutoSense NZ include Kristen Wilson, Katrina Aubrey, Rick Lewiz Ray, Paul Fossi, and Fiona Weston.

How can I contact Lawrence S.?

You can use AeroLeads to view verified contact signals for Lawrence S. at AutoSense NZ, including work email, phone, and LinkedIn data when available.

What schools did Lawrence S. attend?

Lawrence S. holds Dip. Web Design, Web Design from National College Of Design And Technology.

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