Lawrence S. Email & Phone Number
Who is Lawrence S.? Overview
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Lawrence S. is listed as Account Manager - Learn at Autosense NZ at AutoSense NZ, a company with 4 employees, based in Auckland, Auckland, New Zealand. AeroLeads shows a matched LinkedIn profile for Lawrence S..
Lawrence S. previously worked as Account Manager - Learn at Autosense Nz and Customer Support Lead at Halter. Lawrence S. holds Dip. Web Design, Web Design from National College Of Design And Technology.
Email format at AutoSense NZ
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About Lawrence S.
Attained skills: Recruitment, personnel development, change management, culture change, project management, process improvement, process documentation, training & development, customer experience, sales training, account management, business development, people leadership, performance management.
Lawrence S.'s current company
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Lawrence S. work experience
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Customer Support Lead
Customer Support Team Leader
Digital Services Manager
Reported to Head of Consumer Operations – 2 Teams size 23 agents, 10 Slingshot & 13 Flip agents.Responsible for acheiving the following digital service metrics; CSAT(Customer Satisfaction), NPS(Net Promoter Score). AHT (Avg Handle Time), Resolution %, FCR (First Contact Resolution), QA (Quality Assurance). Reinvigorated Live Chat function for Flip.
Sales & Service Centre Manager
Reported to the General Manager. Responsible for Sales and Services department which had 50+ employees.Sales is Service and Service is Sales. Each interaction counts and our customers are the most important part of our business. These were the 2 sentences that ran how our operations went on a daily basis. NZWS was a dynamic business that allowed fast.
Sales & Service Team Manager
Reported to the Sales and Service Centre Manager. Team size of up to 15 part time agents. о Coached agents to ensure optimum sales conversionо Established remote coaching sessions, allowing agents to assess their own techniqueо Performance management of agents including reporting and planningо Created daily list plan for strategic usage of dataо Led daily.
Outbound Sales Manager - Newspaper Sales & Marketing
Reporting to Contact Centre Manager - Newspaper Sales & MarketingResponsibilitieso People management - managed a team of telesales agents responsible for selling subscriptions for physical copies of the NZ Herald.o Workforce management - Responsible for ensuring staffing levels were correct to hit daily targetso Marketing support - Worked hand in hand with.
Sales Advisor - Victoria & South Australia
Reporting to General Manager - Mokum Textiles.Responsibilites:o Business development - Responsibile for maintenance of relationships with client base while achieving growth of total revenue.o Sales support - responsible for coordinating site visits with sales territory managers & clients based internationally. o Customer relationship management - Dealt.
Colleagues at AutoSense NZ
Other employees you can reach at autosense.co.nz. View company contacts for 4 employees →
Kristen Wilson
Colleague at Autosense NzWaikato, New Zealand, New Zealand
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KA
Katrina Aubrey
Colleague at Autosense NzNew Zealand, New Zealand
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Rick Lewiz Ray
Colleague at Autosense NzChennai, Tamil Nadu, India, India
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PF
Paul Fossi
Colleague at Autosense NzAuckland, Auckland, New Zealand, New Zealand
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FW
Fiona Weston
Colleague at Autosense NzBay Of Plenty, New Zealand, New Zealand
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Lawrence S. education
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National College Of Design And Technology
Frequently asked questions about Lawrence S.
Quick answers generated from the profile data available on this page.
What company does Lawrence S. work for?
Lawrence S. works for AutoSense NZ.
What is Lawrence S.'s role at AutoSense NZ?
Lawrence S. is listed as Account Manager - Learn at Autosense NZ at AutoSense NZ.
Where is Lawrence S. based?
Lawrence S. is based in Auckland, Auckland, New Zealand while working with AutoSense NZ.
What companies has Lawrence S. worked for?
Lawrence S. has worked for Autosense Nz, Halter, Teletrac Navman, Vocus Communications, and New Zealand Wine Society.
Who are Lawrence S.'s colleagues at AutoSense NZ?
Lawrence S.'s colleagues at AutoSense NZ include Kristen Wilson, Katrina Aubrey, Rick Lewiz Ray, Paul Fossi, and Fiona Weston.
How can I contact Lawrence S.?
You can use AeroLeads to view verified contact signals for Lawrence S. at AutoSense NZ, including work email, phone, and LinkedIn data when available.
What schools did Lawrence S. attend?
Lawrence S. holds Dip. Web Design, Web Design from National College Of Design And Technology.
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