As strategic business operations manager, work in partnership with the CEO leading strategic formulation and planning. Winner of 2022 Devan Shah Tea Tycoon Award from World Tea Conference +Expo. Managed business finances, including paying vendors and suppliers. Produced annual operation forecasting report and strategy. Reviewed sales activity to measure productivity. Strategic advisor to CEO in building and developing an engaged global community and business network. Set comprehensive goals, plan, develop, communicate, and implement business and growth strategies, plans, processes, and procedures for business growth, performance, profitability, and success. Forge and maintain strategic partnerships and relationships with clients, vendors, banks, and all other professional business members. Create various operational and managerial reports. Work closely with owner in the capital raise process, outreach and business relations as well as developing, creating, and implementing operational processes, internal infrastructure, policy and procedures to raise awareness to social issues, foster growth, improve efficiency and profitability while promoting community and connection. Participate in the company’s road shows, expos, workshops, and events. Review and develop budgets as well as manage partnerships/staff. Develop the company’s business plan and overall strategic vision to include budgeting, forecasting, and resource allocation. Meet, interact, and present information to potential investors, partners, and firms representing Cured Leaves Tea Co. in interactions with customers, government, and regulatory officials. Assist in maintaining financial and strategic discipline while simultaneously finding creative solutions to push forward projects that make Cured Leaves Tea authentic and profitable. Ensure compliance with state and federal entities. Review and update policies.

Lead a team of researchers tasked with advising on global expansion strategies & defining market opportunities that potentially create sustainable benefit for the client while finding info that revealed economic, operational, & technological fit in various new markets. Led the research of current company operations, international laws, government/local regulations that affect import/export, & policies pertaining to trade, marketing, logistics, business, etc. Led the development & delivery of reports highlighting the challenges, assessing assumptions, defining constraints, & offering suggestions on risk mitigation and possible strategies to enter other geographical markets. During various interviews, system searches, & other data gathering efforts we found information that supported marketability & feasibility of client’s system in several new international markets. As lead consultant, interviewed government officials & senior professionals, analyzed AgriTech, Agribusiness, livestock, and fintech industries & compiled presentations, reports, and a feasibility study comprised of strategic plans, data models from real time and real-world issues. Effectively & collaboratively identified potential opportunities in overseas markets, performed a competitive analysis, SWOT, CAGE, country analysis, & identified possible partners in expansion efforts. led collaboration and advisory on feasibility of potential expansion into new international markets. led efforts that identified & differentiated advantages/disadvantages of competitors with similar technologies, highlighting E-livestock's competitive advantages in several overseas markets & delivered a plan of action with milestones, Final report and live presentation while discussing research and negotiating actions & progress with client along the way. Presented information to assist the company in further developing & implementing a successful operational strategy

Leadership experience spans several industries. Served as first line supervisor, project manager and executive level consultant in technology, policy, healthcare, and government. • Performed IT Security and Technology audits for hospitals, clinics, financial institutions, and government organizations.• Managed organizations’ communications and technical accounts as well as compliance management programs• Authored, reviewed, updated, and implemented policies which gained the highest recognitions• Trained and briefed hundreds of employees quarterly in various organizations• Responsible for daily operations and management of all technical aspects of entire global organization • Recommended adjustments to policies and projects to resolve problems and improve operations and efficiencies in Information Assurance and analysis as well as Business Continuity.• Served as the primary spokesperson and representative for the organization.• Stayed abreast of current trends related to the organization’s services and anticipated future trends likely to have an impact on its work. • Provided authoritative advice and recommended viable solutions to customers, managers, and other specialists on IT related projects, as well as developed and implemented organizational guidelines. • Identified need for change based on new security technologies or threats. • Planned and advised stakeholders (managers, engineers, system owners, ISSO) on implementation of new ideas, procedures, processes, methods and approaches of difficult and complex continuous improvement initiatives.

Supervised a staff of 5 technicians in charge of installing and maintaining a mixed Windows network consisting of 200+ computers. Compiled, entered, and processed information used for weekly briefings to higher-level customers both orally and in writing. Provided customer and network administration services. Assisted in the design, preparation, editing and testing of computer systems. Provided LAN support to include seven HP servers, Cabletron, Cisco routers, and switches utilizing EIGRP and RIP protocols. Worked with numerous software and protocols, including; TCP/IP, FTP, SNMP POP3, Telnet, Ping, NetOp Remote Control, MS Outlook, Exchange, Informix. Domain Administrator for Nipr DNS Servers, Exchange Server. Planned and implemented migration of over 150 users. Provided ongoing technical first level support including basic PC maintenance and set up workstations to include loading software, drivers, and basic configurations. Trained and briefed over 200 users on computer security and computer information fundamentals quarterly. Authored and implemented the unit’s computer security policies which gained the highest recognitions, a commendable rating on the command inspection. Created the unit’s continuity book and accreditation for Information Assurance, Video Teleconference and Defense Messaging System and received superior ratings overall for the inspection. Elected as the unit’s Information Assurance Officer in support of over 200 users for 2 years. Assisted in the management of the unit’s Communication Security (COMSEC) Account. Employed as the Primary DMS administrator for the unit. Successfully upgraded both unclassified and classified DMS systems. Was responsible for the daily operation and management of all Defense Message System- at Brigade level and subordinate Battalions. Processed incoming and outgoing SIPRNET and NIPERNET DMS messages.