As a Client Management Executive with over 20 years of experience, I have a proven track record of delivering sales and revenue growth, exceeding performance goals, and managing large national accounts in the healthcare industry. I have successfully salvaged at-risk relationships, secured renewals, and increased penetration into existing accounts, encompassing Fortune 100 companies, state and county governments, health plans, and mid-market groups.In my most recent role as Director, Client Management - National Accounts at Versant Health, I oversaw 30 accounts representing over $30M in annual revenue. I communicated the voice of the customer in internal engagements, worked with the product development team to tailor solutions, and maintained strong client relationships. I also partnered with a client to develop the first Medicare fully-insured product, which led to the debut of similar offerings across the business. I am passionate about building strategies that align with organizational objectives and improve market share and sales effectiveness.
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Director, Client Management - National AccountsVersant Health 2015 - 2023Linthicum Heights, Maryland, Us★ Oversees 30 accounts representing over $30M in annual revenue.★ Successfully salvaged at-risk relationships with large national clients who had experienced dissatisfaction with prior service leadership.★ Credited with surpassing revenue retention targets for five out of six years.★ Maintains strong client relationships, securing renewals and increasing penetration into existing accounts encompassing Fortune 100 companies, state and county governments, health plans, and mid-market groups.Specialties: Sales, Revenue Growth, Account Management, Voice of the Customer, Healthcare Industry, Relationship Building -
Sr. Account ExecutiveExpress Scripts 2006 - 2015St. Louis, Mo, Us★ Oversaw 30+ client relationships representing $19M in annual margin from 1.5 million prescriptions serving more than 130,000 members.★ Represented the company in client meetings, presentations, and vendor summits. Communicated the Voice of the Customer in internal engagements.★ Worked with the product development team to tailor solutions to meet the unique needs of specific clients.★ Partnered with a client to develop the first Medicare fully-insured product (Employer Group Waiver Plan), which led to the debut of similar offerings across the business.★ Recognized with the 2013 Product Upsell Award for achieving the most product upsells in the mid-market division. -
Benefits ConsultantHays Companies 2005 - 2006Daytona Beach, Florida, UsBenefits Consultant for Medical/Dental/Rx/Life/Disability product lines for full book of middle-market size clients. -
Director Of Account ServiceBenefit Plan Management 2000 - 2005Head of Account Management Department for full service TPA.
Lawrence Sheehan Education Details
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Providence CollegeFinance -
Springfield Cathedral
Frequently Asked Questions about Lawrence Sheehan
What is Lawrence Sheehan's role at the current company?
Lawrence Sheehan's current role is Seasoned Client Management Executive.
What schools did Lawrence Sheehan attend?
Lawrence Sheehan attended Providence College, Springfield Cathedral.
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