Lawrence Sutton Email & Phone Number

North West & Scotland

Colne, Lancashire, United Kingdom

At Boundary Mill, I manage and continually develop five coffee shops and a restaurant in various locations across the UK. I have been involved in numerous additional projects including updating the coffee shop and restaurant at Colne as well as designing and implementing a brand new tearoom for the site. My responsibilities were to project manage the kitchen installations, design the concept and menus and successfully implement my ideas; this remains a popular choice for our… Show more At Boundary Mill, I manage and continually develop five coffee shops and a restaurant in various locations across the UK. I have been involved in numerous additional projects including updating the coffee shop and restaurant at Colne as well as designing and implementing a brand new tearoom for the site. My responsibilities were to project manage the kitchen installations, design the concept and menus and successfully implement my ideas; this remains a popular choice for our customers.Key responsibilities:• I continually work with suppliers to introduce new products and promotion items to reduce cost and increase profit.• I implemented a daily kitchen diary for all sites to complete including information required to meet and maintain EHO standards. This achieved a five star rating for all of our sites and ensures that this standard is maintained.• I have introduced food packs that include specification sheets, order guides and costings to ensure that target GP is achieved in all units.• I introduced new processes for sites to record invoices, delivery and credit notes and complete stock takes to ensure the finance team can close the accounts easier every month. I received excellent feedback from this.• I introduced a range of ‘made in house’ bakery products and completed training sessions in all sites to increase the quality of food and GP.• I created a monthly category reporting programme that was delivered to all sites to help with menu development by replacing the bottom sellers with new products to increase spend.• I re-designed all coffee shop POS to refresh the brand and introduced a new sandwich range with updated packaging and signage. This programme has made our products more visually appealing which has in turn increased customer spend.• I continuously conduct site visits reviewing the action plan with each manager to ensure that the brand standards I implemented are being maintained. Show less

Manchester, United Kingdom

On joining Dine, I managed the catering for numerous establishments until being selected to prepare, plan and open a new contract for Dine Contract Catering at the Regatta Headquarters in Manchester.Key responsibilities:• Menu innovations to suit the customer profile and allergens, all dishes include GDA’S.• Design and supply a large hospitality function to provide a premium service for product launches, Director Dinners and staff social events.• Day to day running of a… Show more On joining Dine, I managed the catering for numerous establishments until being selected to prepare, plan and open a new contract for Dine Contract Catering at the Regatta Headquarters in Manchester.Key responsibilities:• Menu innovations to suit the customer profile and allergens, all dishes include GDA’S.• Design and supply a large hospitality function to provide a premium service for product launches, Director Dinners and staff social events.• Day to day running of a Starbucks franchise ensuring all brand standards are achieved and monthly promotions are implemented.• Develop and implement promotions/new products to increase footfall and maintain customer interest.• Design and implement a monthly newsletter to market new ideas in the unit.• Weekly stock ordering using nominated local suppliers.• Weekly stock takes and achieving stock holding targets.• Cash handling and weekly financial reporting.• Responsibility for the development of 4 staff using my extensive experience and the company’s training programme.• Using my experience in NPD I was asked to design and launch a new range of premium sandwiches into the business. I regularly provide additional support in this field and quality check to ensure that staff are preparing the products to brand standard. To maintain consistency I designed and implemented a new specification sheet for each product. Show less

Warrington, United Kingdom

Following my desire to return to the food industry, I worked as a Mobile Chef Manager within a number of different outlets including business and industry restaurants, care homes and schools. This allowed me to rekindle my passion of working within the catering industry. Key responsibilities:• Produce daily menus either to company recipes or my using my own ideas depending on the establishment• Weekly stock ordering and stock takes• Cash handling and weekly financial… Show more Following my desire to return to the food industry, I worked as a Mobile Chef Manager within a number of different outlets including business and industry restaurants, care homes and schools. This allowed me to rekindle my passion of working within the catering industry. Key responsibilities:• Produce daily menus either to company recipes or my using my own ideas depending on the establishment• Weekly stock ordering and stock takes• Cash handling and weekly financial reporting• Responsibility for training the staff in the unit• Ensure all company health and safety procedures are followed by all staff• Providing an excellent customer service Show less

Warrington, United Kingdom

I seized an exciting opportunity by accepting this role. This position has enabled me to remain with my passion for brand and product development, enhancing my retail trade and marketing experience. Key responsibilities: • Continuous enhancement of the ‘Kolay’ brand to enable sales in the retail market, previously an internet sold brand.• Designing and implementing a strategic business plan to drive the performance of the company, seizing every opportunity to maximise… Show more I seized an exciting opportunity by accepting this role. This position has enabled me to remain with my passion for brand and product development, enhancing my retail trade and marketing experience. Key responsibilities: • Continuous enhancement of the ‘Kolay’ brand to enable sales in the retail market, previously an internet sold brand.• Designing and implementing a strategic business plan to drive the performance of the company, seizing every opportunity to maximise growth, sales and profit margins.• Creating weekly financial reports and presenting my results to the board.• Compiling market information, enabling analysis of the consumer trends to ensure that we are meeting customer demands and preferences.• Recruitment of new staff and managing the employees to motivate and drive their performance• Planning trade show exhibitions to enable growth of new business deals, specifically targeting contracts with larger businesses.• Using my excellent communication skills to develop and maintain strong relationships with current and future clients. Show less

Manchester / London

I was head hunted for this role within SSP UK following a successful spell as a Brand Manager. I progressed from designing and implementing the hot food menus for the airports to the menus for the entire UK proportion of the company.Key responsibilities:• Continuous consumer research to remain ahead of market trends, utilising the information to service the needs of the 55 brands within the Marketing Team.• Creating new concepts from design to launch ensuring all products… Show more I was head hunted for this role within SSP UK following a successful spell as a Brand Manager. I progressed from designing and implementing the hot food menus for the airports to the menus for the entire UK proportion of the company.Key responsibilities:• Continuous consumer research to remain ahead of market trends, utilising the information to service the needs of the 55 brands within the Marketing Team.• Creating new concepts from design to launch ensuring all products were financially viable, packaged and displayed correctly to maximise sales opportunities.• Updating the brand portfolio to provide variety, ensuring customer interest was maintained.• Creating recipes and costing for all products developed to maximise profit whilst maintaining quality.• Following critical paths to ensure that menu launches were achieved in the set timescale.• Creating specification sheets for inclusion in the brand manuals to ensure consistency throughout the brand.• Providing training sessions to develop and train Chefs to maintain the highest standards.• Using my dynamic personality to present new concepts and products for each contract to gain buy in from the Board and Operational Management.• Working closely with the Purchasing team and suppliers to source new ideas and ensure that the products were listed accurately. Show less

Manchester, United Kingdom

My career with SSP commenced as Hot Food Category Manager and evolved to become the Assistant Free Flow Brand Manager. I was then seconded for twelve months to the position of Free Flow Brand Manager. Key responsibilities:• Creating a yearly business plan to drive the success of the brand including KPIs, product promotions, staff incentives etc. This was constantly reviewed.• Provide category reports to present to the Board each month.• Analysing trends in the market to… Show more My career with SSP commenced as Hot Food Category Manager and evolved to become the Assistant Free Flow Brand Manager. I was then seconded for twelve months to the position of Free Flow Brand Manager. Key responsibilities:• Creating a yearly business plan to drive the success of the brand including KPIs, product promotions, staff incentives etc. This was constantly reviewed.• Provide category reports to present to the Board each month.• Analysing trends in the market to keep the brand up to date• Working with the NPD department to create new products in line with the set business plan.• Sourcing new suppliers to reduce costs and enhance the brand product range.• Organising workshops to create interest from the Operational team when new menus were launched. This was a great tool to motivate the team and to ensure that the launch was successful• Sourcing and implementing new packaging ideas to improve the presentation of our products creating the maximum impact on sales.• Creating and implementing plan-o-grams to entice footfall.• Visiting all sites, reviewing the action plan with each Operation to ensure that brand standards were implemented and were being maintained. Show less

Various Sites

My time with Eurest Catering involved me managing the Catering facilities at three different sites: Allied Bakeries, Kendals Department Store and Safeway Distribution Centre.Key responsibilities:• Innovative menu creation to encourage and maintain customer interest including designing product promotions and theme menus to maximise sales• Motivate the staff through training using the company vision and values to drive their performance• Strategic business planning•… Show more My time with Eurest Catering involved me managing the Catering facilities at three different sites: Allied Bakeries, Kendals Department Store and Safeway Distribution Centre.Key responsibilities:• Innovative menu creation to encourage and maintain customer interest including designing product promotions and theme menus to maximise sales• Motivate the staff through training using the company vision and values to drive their performance• Strategic business planning• Weekly Stock takes• Cash handling and weekly financial reporting• Client liaison Show less

City & Guilds 706/1, 706/2, 705/6, 707/6, Essential Food & Hygiene, Advanced Pastry, Food Industry

Education record