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Lawrence Vm Email & Phone Number

An engineering graduate with 5 years of work experience as a Technical support engineer. at Drydocks World - Dubai
Location: Dubai, United Arab Emirates, United Arab Emirates 4 work roles 1 school
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Current company
Drydocks World - Dubai
Role
An engineering graduate with 5 years of work experience as a Technical support engineer.
Location
Dubai, United Arab Emirates, United Arab Emirates
Company size
1464 employees

Who is Lawrence Vm? Overview

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Quick answer

Lawrence Vm is listed as An engineering graduate with 5 years of work experience as a Technical support engineer. at Drydocks World - Dubai, a company with 1464 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Lawrence Vm.

Lawrence Vm previously worked as System Support Engineer at Drydocks World - Dubai and Associate Professional Technical Support Engineer at Dxc Technology. Lawrence Vm holds Bachelor Of Engineering - Be, Electronics And Telecommunication Engineering from Institution Of Electronics And Telecommunication Engineers.

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Email format at Drydocks World - Dubai

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Drydocks World - Dubai

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Profile bio

About Lawrence Vm

• As Technical Support Engineer, provide support remotely via email, e-chat, Skype for business, Avaya-phone for the internal employees of HPE and DXC for any issues like services, products, technical features, specifications and repairs on current and discontinued products, parts and options based on the company environment.• Troubleshooting issues like PC configuration (Joining the pc to HPE and DXC domain), IP address updating and working on various web-based tools like Salesforce, Service Now, ATM, and SharePoint.• Handling issues with applications like VPN, Bit-Locker, PC Backup, McAfee, SharePoint, Internet Explorer 11, MS Office applications, Collaboration and communication tools like Skype for business, MS Teams, Zoom, Slack, LogMeIn and other HPE and DXC supported applications.

Current workplace

Lawrence Vm's current company

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Drydocks World - Dubai
Drydocks World - Dubai
An engineering graduate with 5 years of work experience as a Technical support engineer.
dubai, dubai, united arab emirates
Website
drydocks.gov.ae
Employees
1464
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4 roles

Lawrence Vm work experience

A career timeline built from the work history available for this profile.

Associate Professional Technical Support Engineer

Dxc Technology

Bangalore

  • Manage the contract and queue with all tickets end to end working closely with shift leads and Duty managers/ Team Managers.
  • Provide initial response, operational assistance, and development of software workarounds and/or resolutions.
  • Trouble shooting, diagnosing and resolving the issue.
  • Creates solutions to customer problems. Provide sound recommendations to their queries. Provides resolution the first time.
  • Working knowledge of CRM s (customer relationship management) and Knowledge systems -any major CRM or Knowledge system e.g. SNOW, Salesforce.com etc.
  • Experience with installing Windows operating systems, hardware, and peripherals.
Sep 2018 - Dec 2021

Associate Professional Technical Support Engineer

Dxc Technology

Bengaluru, Karnataka, India

Sep 2018 - Dec 2021

Technical Support Engineer

Lobo Staffing Solutions Private Limited.

Bengaluru, Karnataka, India

  • Respond to customer inquiries through email, chat, Skype, Teams, Slack and Telephone.
  • Input customer Interaction in ServiceNow Application.
  • Troubleshooting, diagnosing and resolving the issue.
  • Record/create Tickets on customer issues.
  • Oversee and follow-up on open customer issues.
  • Develop customer relationships through professional, dependable and accurate interactions.
Jan 2014 - Feb 2016
Team & coworkers

Colleagues at Drydocks World - Dubai

Other employees you can reach at drydocks.gov.ae. View company contacts for 1464 employees →

SV Skopek Voytek Skopek Voytek Colleague at Drydocks World - Dubai United Arab Emirates, United Arab Emirates View → RR Ramana Rao Pydi Ramana Rao Pydi Colleague at Drydocks World - Dubai Dubai, United Arab Emirates, United Arab Emirates View → WM Waqarali Mehr Waqarali Mehr Colleague at Drydocks World - Dubai Islamabad, Islāmābād, Pakistan, Pakistan View → MS Mohammed Sameer Mohammed Sameer Colleague at Drydocks World - Dubai United Arab Emirates, United Arab Emirates View → HN Hanumathu Nagendra Nagendra Hanumathu Nagendra Nagendra Colleague at Drydocks World - Dubai United Arab Emirates, United Arab Emirates View → HA Hind Alyasi Hind Alyasi Colleague at Drydocks World - Dubai Dubai, Dubai, United Arab Emirates, United Arab Emirates View → AB Amith Balachandran Amith Balachandran Colleague at Drydocks World - Dubai United Arab Emirates, United Arab Emirates View → ER Eshwar Rao Reddy Eshwar Rao Reddy Colleague at Drydocks World - Dubai Dubai, Dubai, United Arab Emirates, United Arab Emirates View → KU Kifayat Ullah Kifayat Ullah Colleague at Drydocks World - Dubai Dubai, Dubai, United Arab Emirates, United Arab Emirates View → BG Baijnath Gupta Baijnath Gupta Colleague at Drydocks World - Dubai Dubai, Dubai, United Arab Emirates, United Arab Emirates View →
1 education record

Lawrence Vm education

  • Institution Of Electronics And Telecommunication Engineers
    Institution Of Electronics And Telecommunication Engineers
    Electronics And Telecommunication Engineering
FAQ

Frequently asked questions about Lawrence Vm

Quick answers generated from the profile data available on this page.

What company does Lawrence Vm work for?

Lawrence Vm works for Drydocks World - Dubai.

What is Lawrence Vm's role at Drydocks World - Dubai?

Lawrence Vm is listed as An engineering graduate with 5 years of work experience as a Technical support engineer. at Drydocks World - Dubai.

Where is Lawrence Vm based?

Lawrence Vm is based in Dubai, United Arab Emirates, United Arab Emirates while working with Drydocks World - Dubai.

What companies has Lawrence Vm worked for?

Lawrence Vm has worked for Drydocks World - Dubai, Dxc Technology, and Lobo Staffing Solutions Private Limited..

Who are Lawrence Vm's colleagues at Drydocks World - Dubai?

Lawrence Vm's colleagues at Drydocks World - Dubai include Skopek Voytek, Ramana Rao Pydi, Waqarali Mehr, Mohammed Sameer, and Hanumathu Nagendra Nagendra.

How can I contact Lawrence Vm?

You can use AeroLeads to view verified contact signals for Lawrence Vm at Drydocks World - Dubai, including work email, phone, and LinkedIn data when available.

What schools did Lawrence Vm attend?

Lawrence Vm holds Bachelor Of Engineering - Be, Electronics And Telecommunication Engineering from Institution Of Electronics And Telecommunication Engineers.

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