Lawrence “Patrick” Durham Email & Phone Number

Bridgewater, Massachusetts

Greater Boston Area

Manage BDC department for three dealerships on the same campusDaily responsibilities include monitoring all incoming phone calls and internet leads for new and pre-owned sales inquiriesContact all sold clients to ensure a high level of customer satisfaction and contact all unsold clients for the same reason but to also see what can be done to earn their.

Responsible for the Internet & phone sales department at two stores with the goal of setting a large amount of appointments resulting in the majority of the dealerships' showroom traffic and sales (Averaged 57% of total monthly sales YTD)Managed two teams at separate stores simultaneously and implemented action plans for each that resulted in high show and.

Responsible for the Internet & phone sales for the entire dealershipManaged Internet sales team of up to 4 peopleResponsible for creating and implementing a daily action plan for all employeesProvided a wide range of tasks including but not limited to managing Internet sales team, creating and maintaining email templates and programs needed for daily.

Selling and leasing new and used cars to customersMaintaining a high level of customer satisfactionFollowing up with customersContacting future prospects to gain sales

Automotive Marketing/Dealer Management

Education record

Qualifications & Accolades