Lawrence Mallari Email & Phone Number

Texas, United States

Cincinnati, Oh, Us

Sr. Services Staff Manager - Materials Management• GEAM's (GE Aviation Materials) Quality and Technical Sr. Staff Manager providing people leadership and coaching on strategic quality and technical initiatives aligned with FLIGHT DECK to drive a zero-defect culture across all three warehouse locations and across the GEAM business. • Responsible for developing strategic actions addressing Corrective Action Requests (CARs) and quality related Return Material Authorizations (RMAs). • Deploys problem-solving skills to develop root-cause corrective action (RCCA), process improvement through process capability, digital solution, and data analytics across all three GEAM warehouses. • Designs and deliver training solutions around the quality initiatives and zero-defect culture. Lead all internal and external audits as required. • Supports and coaches the eight Storefront Operations teams in partnership with the GE Storefronts.

Charlotte, North Carolina, Us

Developed and deployed Quality Initiatives (Root Cause Corrective Action - RCCA/Problem Solving and Quality Engineering - QE Career Roadmap) across the sites within the AeroStructures Group - ASG Business Unit. • Influenced, and facilitated cross-functional RCCAs during Quality Clinic meetings, product hardware escapes to the customer, and Quality Management System - QMS findings to achieve and improve upon established ASG Quality and Delivery goals. • Collaborated with Senior Leadership Team - SLT to develop key strategies to standardize processes such as C.O.R.E. Problem solving and QE Career Roadmap and Talent development. • Established standards for Corrective and Preventive Actions (ASG Enterprise Excellence Procedure - EEP Owner) to support systematic problem solving and customer satisfaction across all ASG sites. • Developed, utilized, and trained on the usage of C.O.R.E. Problem Solving tools (i.e. but not limited to 5W2H, 3x5 Why, Solution Selection Matrix, PFMEA, etc.) to identify and recommend actions for managing risks for current and future product nonconformance’s, escapes, and procedural noncompliances.• Lead cross-functional teams at other manufacturing sites to solve complex systemic problems across the organization through indirect leadership and stewardship

Arlington, Va, Us

Highest Level Quality Assurance Engineer Material Review Board. Only one position for the entire Collins Aerospace - Raytheon Technologies: ASG Business Unit.• Provided guidance to AeroStructures Group - ASG on Control of Nonconforming Product procedure • Dispositioned and approved use of scrap material for ASG Sites to help with hands on training and development purposes.• Reviewed, vetted, and approved new ASG members to be a part of Preliminary Review Official - PR-O and Material Review Board: Quality Assurance - MRBQA. • Supported onsite/virtual customer audits (e.g. Boeing, Airbus, Rolls Royce, etc.) for compliance to MRB policies and procedures.

Arlington, Va, Us

Head of site Quality for San Marcos, Texas site reporting to the GM and division Quality Director for AeroStructures BU; responsible for Titanium Engine exhausts (i.e. 787, A350, A220 and A320Neo). Responsible for Operations Quality teams (QEs, Inspectors and NDT techs), AS9100 QMS, 4 NADCAP certifications (i.e. Chemical Processing; Heat Treat; Welding; & NDT); in-house calibration; pyrometry; internal, external, and customer audits; inspection; Quality Clinic (RCCA); tooling; metrology; Quality Policy Deployment; production shop floor lean manufacturing; and quality continuous improvement.• Developed teams (Technical Compliance, Engineering, Inspection, & NDT) by listening to employees during monthly 1:1s, creating career roadmaps, and keeping commitments by executing S.M.A.R.T. goals that benefit both the employee personally, and the business professionally.• Successfully executed APQP Quality requirements for A220 and A320 Neo Aluminum Core Work transfer for the site by: coordinating with QEs and Inspection on FAI execution and repeat defect eradication via implementation of the extended Quality Clinic (QC) into the Aluminum Core Work Transfer program to increase FPYs.• Reduced Scrap, Rework, and Repair year-over-year from $1.39M+ in 2020 to $536K+ in 2021, (61% reduction) through the use of QC patients in a certified QC implementing robust RCCAs and leading steering committees• Ceased product hardware escapes to customers (Internal + External) YoY since 2019 via implementation of a robust ZDP in the QC and through implementation of a “Quality at source” Operator Self Verification Program.• Actively communicated and interfaced with external customers (Boeing, Airbus, other ASG sites), regulatory agencies (FAA and NADCAP), and third parties (BSI, CV & Central Quality) for product conformance and QMS compliance audits; integrated with internal customers and fellow employees by leading DE&I and Quality Tool trainings and leading DIVE events/kaizen bursts.

Arlington, Va, Us

Project Quality Manager for New Product Introduction of Aluminum Core ASG - San Marcos, Texas.• Created work transfer Quality Plan for San Marcos site• Identified risks and develop mitigations for high risk priorities by use of Process Failure Mode Effects Analysis (PFMEA)• Execute Quality and PPAP requirements according to Collins Policies and Procedures• Perform elements of APQP (PFMEA, Process Control Plan, Process Flow Diagram, Process Control Document) for New Product Introduction.• Develop AS9102 forms and Perform First Article Inspection with Inspection

Arlington, Va, Us

Collaborated with Operations Managers, and Material Planners/Production Control to plan and schedule specific work assignments on a daily basis within specified time requirements. • Planned and arranged for adequate personnel (staffing), materials, qualifications and equipment to accomplish the work.• Assigned tasks to be performed to NDT personnel. Verifies current certifications/requirements of NDT personnel for tasks assigned. • Ensured that direct reports were aware of and followed company Standard Operating Procedures (SOPs). • Managed the tools, equipment, and consumable items to support NDT activities• Established and managed NDT performance metrics to facilitate continuous improvement activities • Maintained training records and inspection results ensuring that all employees received opportunities for development and advamcement.

Arlington, Va, Us

• Manages group of Sr. Quality Engineers and Quality Inspectors to support the business needs and help support problem resolution.• Ensures that proper training is provided to all employees while standardizing site inspection processes (e.g. First Article, Final, In-process, and Source Inspection).• Manages Quality team’s time and attendance and ensures shop floor coverage. Coordinates with the Cell Managers to understand inspection needs and requirements while anticipating future demand and optimizing current resources.• Works with team to ensure engineering documentation contains the necessary Quality Assurance and customer provisions and criteria. Highlights Quality and process issues to Quality Engineers, Cell Managers, and Quality manager for corrective action implementation.• Serves as the site's Quality Clinic Leader that works with Manufacturing Engineering, Quality, and Operations to drive continuous improvement in products and processes of the operation utilizing DIVE and/or ProCert. With the assistance of the Engineering and Quality Manager, delegates DIVE activities to QE and ME Team.• Performs as an integrated Team Leader with Engineering, Quality, and Operations to investigate and correct various quality issues related to internal non-conformances, product returns, supplier issues, customer complaints, and corrective action requests with clear and concise reports to customers.• Maintains MRB QA authority, dispositions Quality Notifications as required to support flow of products. At times, supports the QEs in various related tasks.• Participates in cross-functional team projects to improve the overall organization while developing a career path and leadership, with coaching and assistance by the Quality Manager. When required, act on behalf of the Quality Manager participating in QCAB, ACE/GMT, and other Site Leadership activities• Tracks and drives key KPIs as necessary to promote improvements to SRR, DPU, QN TAT, FPY, and QMS compliance.

Charlotte, North Carolina, Us

• Overhauled and manages Collins Aerospace San Marcos’ Quality Clinic (QC) as the QC Leader• Created robust standard processes and sets expectations on QC patients and quality performance for value streams additionally provides consistent feedback to members of management on performance to those standards• Collaborated with, provides leadership and guidance to a multi-skilled group of team members consisting of subject matter experts, shop management, and other support organizations on QC patient key action activities• Provided effective communications with members of management on QC activity status and Corrective Action plans• Drove relentless Root Cause Corrective Action (RCCA) initiatives on all top defects and QC Patients throughout the organization by leading key quality investigations and utilizing Analytical Problem - Solving methods; i.e. DIVE, relentless root cause analysis, Apollo 8D etc.; and the associated statistical tools used to analyze problems.• Led quality improvement projects with the target to close the gap on “best in class" processes and AIM (CI program) progression• Participated in site QMS activities (e.g. QCAB, monthly staff QMS review, verification ofprevious QMS findings, procedural updates and creation of new process) as an SME.• Managed Key Performance Indicators (KPIs) for site (Scrap, Rework, Repairs, FPY, DPU, Aging Nonconformance, and recurrences/repeat defects)• Supported Zero defect Plan (ZDP) initiative by analyzing escape data analysis, defining quality control actions, expanding actions to enterprise level, and implementing and tracking effectiveness; also supporting implementation of process control/UPPAP• Lead weekly QCPC meetings and 1-on-1 engagement and is responsible for supporting/leading quality meetings/reviews and weekly stand up meetings on behalf of Site Quality Leadership.• Effectively facilitated skill enhancement by training highly effective employees and supports their growth and personal development

Charlotte, Nc, Us

• Provided Quality Assurance leadership for various critical aspects of the value stream including inspection, records control, site audits, and Quality Management System compliance.• Provided mentorship and management direction to Quality Inspectors and Advanced Manufacturing Quality Assurance Specialists (AMQAS) operators by leading and guiding the team to meet product deadlines.• Contributed to cost reduction and productivity initiatives by eliminating defects and improving quality through strategic thinking and leading RCCA activities that have impact on the bottom line of the organization.• Deployed advanced Problem Solving for high defect drivers including use of methodologies like Apollo 8D, Shainin Red X, DIVEs, and 5 blockers for Corrective and Preventive Action (CAPAs). • Developed and reported Key Performance Indicators (KPIs - metrics) for the Boeing 787 Value stream to leadership and shared relative Corrective Actions to reduce defects.• Liaised with regulatory agencies, customers, and internal stakeholders with effective communication and relationship-building to represent the company respectfully.• Certified Internal AS9100_D Quality Management System (QMS) Internal Auditor supporting all 1st, 2nd, and 3rd party audits as both an auditee for the San Marcos site, and level 2 internal auditor for the business unit.• Provided technical expertise to the site by providing: source inspections on behalf of Boeing as a certified Designated Supplier Quality Representative (DSQR), classifying export controlled material, provided Material Review Board (MRB) QA disposition concurrence, and completed First Article Inspection Reports (FAIRs) through the NetInspect software.• Achieved competitive business culture using UTC’s ACE Operating system and led Foreign Object Debris/Damage (FOD) reduction efforts as the FOD Focal for the site. Program:• Boeing 787 General Electric GENx Exhaust System• Boeing 787 Rolls Royce T1000 Exhaust System

• Developed and implemented quality systems within Boeing programs in EnCore Aerospace by creating program quality acceptance plans, tracking product performance data, and ensuring adherence to Boeing contract and purchase order notes.• Level 1 Internal Quality Management System (QMS) auditor who audited sister facilities, and ensured compliance with customer contract requirements as well as company quality standards.• Demonstrated technical competence and attention to detail through understanding of customer provided engineering drawings, interpreting 3D Catia models and translating them into Quality Inspection plans and detailing which precision measuring instruments and methods to use to inspect each feature for First Article Inspections (FAIs - on Net Inspect)• Supported all audit activities for the EnCore Brea site including ISO 9001, AS9100 Quality Management System standards, and NADCAP AC 7118 (Composites) and NADCAP AC 7114 (NDT Ultrasonics) as a subject matter expert auditee.• Interpreted complex technical information and effectively communicated with colleagues, clients, and team members through Quality Inspection Plans, Standard Work creation, and Integrated Product Team (IPTs).Programs• Boeing 787-9 Dreamliner Horizontal Stabilizer• Boeing 737MAX APU Diffuser Inlet Ducts• Boeing 787-9 Panel Pylon Fairings• Honeywell 131-9A Fan Inlet Duct • Honeywell 1319J Upper & Lower Inlet Duct • Honeywell TFE731-60 Composite Fan Bypass Duct

Us

• Utilized problem solving Quality tools (i.e. Ishikawa "Fishbone"​ Diagrams, 5Why​, Six Sigma - DMAIC, Deming's PDCA, and Pareto Charts with 80/20 rule to help support RCCA (Root Cause Corrective Action) for defect reduction and process improvement across the site.• Reviewed Material Review Board (MRB) dispositions and approved on behalf of Quality, analyzed trends in defect data to reduce cycle times by providing precedence, and drove appropriate Corrective Actions Requests (CARs) when applicable.• Developed site Standard Work (SW) for First Article Inspection (FAI) in accordance with AS9102; performed First Article Inspection utilizing DISCUS software.• Facilitated audits ISO9000/AS9100, NADCAP AC 7118 (Composites), and 3rd party registrar/customer as an auditee for RCCA activities within the site. • Lead Continuous Improvement (CI) / Kaizen, and TQM events (e.g. 3P, 5S, DIVEs, VSM - Value Stream Mapping, RCCA) to improve business processes.• Liaised between to customer and CHI providing corrective actions for any product nonconformance or escapes.• Managed SPC associated activities related to: Equipment Management, Nonconforming Material Reports (NCMRs), Corrective and Preventive Action (CAPA) reports, and Approved Supplier Listings to drive process improvements.• Developed and presented to program management bi weekly, performance reports based on Key Process Indicators (KPIs) to show the health of the program.Programs• General Electric Aircraft Engines (GEAE) F414 Outer Bypass Duct• GEAE INS-6 Gripen Outer Bypass Duct• GEAE F110 Ducts and Splitters• GEAE GE90 Fan Blade Spacers• GEAE GE90 Variable Bleed Valve Ducts• Seimens MRI and Surgical Tables• Varian Medical Systems Mammography Panels

Buena Park, Ca, Us

• Developed, revised and maintained ISO 9001: 2008 procedures to ensure compliance with the standard’s regulations.• Performed, documented and conducted GAP analysis for new or revised procedures in any particular department.• Created and maintained company’s document control and record retention systems.• Maintained internal audit program and actsed as lead internal auditor during departmental internal audits. • Lead cross-functional teams to ensure compliance with the standard by conducting meetings within the Quality Control and Research and Development Groups.• Facilitated start-up, completion, and maintenance of Corrective Actions Preventive Actions (CAPA) system.• Ensured that all documents and records are properly controlled. Manage the proper storage and filing of hard copy controlled documents and records. Maintained document and record master lists.• Planned, promoted, and organized training activities related to keeping the compliance of the ISO 9001 standard.• Acted as liaison between external registrar and organization.• Studied and recorded time, motion, methods, and speed to establish benchmarks using check sheets. Data would turn into the metrics used for Lean implementation.• Produced reports and presentations for internal review and facilitated with management review meetings. • Worked with executive management to implement LEAN manufacturing and process improvements through out the site.Programs: • ISO 9001:2008• Hosa Beatport

Buena Park, Ca, Us

• Collected and researched market competition data; used intuition and experience to complement data.• Identified and resolved customer problems in a timely manner; gathered and analyzed information skillfully; worked well leading group problem-solving situations; used reason even when dealing with emotional topics.• Managed difficult or emotional customer situations; responsed promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.• Focused on solving conflict, not blaming; maintained confidentiality; listened to others without interrupting; kept emotions under control; remained open to others’ ideas and tries new things.• Participated and contributed in sales meetings.• Sets challenging goals for sales customer service team• Prioritized and planned work activities; balanced managerial duties; uses time efficiently• Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality.• Answered questions from customers regarding order status, assigns return material authorization numbers (RMA), explains discounts, warranties, etc.• Trained all incoming sales customer service associates

Buena Park, Ca, Us

• Receives customer orders via phone, fax or email. • Inputs over 300 purchases orders in one shift• Enters customers’ orders into database, such as quantities and product numbers, purchase order numbers, ship -to addresses and shipping methods per customer specifications.• Confirms product descriptions and system pricing information for accuracy.• Releases order in the system and creates a pick ticket for the warehouse.• Notifies customer of order confirmation, insufficient or discontinued stock, estimated time of arrivals, etc. • Answers questions from customers regarding order status, resolves complaints, assigns return authorization numbers, explains discounts, warranties, etc.• Prepares customer reports.• Performs other duties as assigned.• Audits freight bills against freight manifests.• Prepares analysis of accounts, as required.• Assists in monthly closings.• Analyzes and troubleshoots customers’ connectivity issues involving various types of audio, video and data equipment.• Assists inside and outside sales with technical training and inventory questions.

Buena Park, Ca, Us

Masters Of Science, Quality Assurance

Bachelor Of Arts (Ba), Human Development