Responsible for total branch performance in accordance with company policy and procedures. Execute the branch business plan. Ensure profitability and manage and develop branch personnel. Plan, implement, and manages areas of responsibility to facilitate continuous improvement and personal growth while supporting company goals, missions, and vision. Provide sound leadership for the branch. Work with other team members, consultants, key customers, and key suppliers to solve specific challenges and leverage growth opportunities. Stay abreast of competing markets, development, building, etc. in the community and surrounding areas. Contact contractors/developers etc. in pursuit of business. Maintain contact and friendly relationships with customers and suppliers, building a favorable company image. Resolve problems and complaints as they arise. Direct and coordinate outside sales (if applicable) efforts. Assist in account development. Coordinate maintenance, merchandising and promotional activity. Manages freight expense, customer discounts, and pricing to maintain profit levels. Successfully resolve customer issues timely and professionally. Maintain positive attitude towards customers and associates by being friendly and courteous. Provide customer assistance as needed. This will include on site, over the phone, etc. Continuously update product knowledge. Stay informed and educated as to product inventory and applicability. Understand product applications.Responsible for the supervision and guidance of cost effective requisition - supplies of needed equipment, and supplies with acceptable suppliers. Oversee sales and expense budget for the branch operations. Analyze and evaluation of activities, costs, operations, budgets and forecast data to determine branch progress towards stated goals and objectives. Direct accounts receivable activities for branch. Job costing and profit margin analysis.

Supervises Production Staff; Scheduling; Time Management; Project Management; Marketing; Product Inventory Management; Field Training; and Quality Control.

Responsible for completing innumerable Fire and Water jobs in just over a two year period; Quickly became proficient in the use of the Mobile Service Manager immediately after it was implemented; Helped develop other employees understanding of the Mobile Service Manager; Mobile Service Administrator Job Programming and Management.

Certified Mi-Jack MJM90RT Operator - Gantry Crane Operator - Yard Spotter