Lawrence C. Email and Phone Number

• Engage and manage a team of 27 to perform at the highest level of sales and service. 280% to goal for 2020 in all Metrix including Flooring Dealers at 100% New flooring dealers 280% Losses 0%, Non active dealers 0% New Applications 450% Line Mods 141% Floorings 145% Gross Revenue 150%YTD• Build Relationships with Independent dealers as well as the team members that work for each dealer to utilize AFC flooring plans and become #1 go to flooring company. • Manage Risk and Compliance with all of our independent dealers including conducting audits, repossessions, validate bill of sale, verifying banks are funding in a timely fashion and validate clear titles are negotiable • Identify opportunities and develop business cases through marketplace research including industry, competitors, consumer needs, and future trends.• Build relationships with ADESA, Manheim and DAA Auctions to help identify new dealers and help existing dealers source inventory

• Effectively work with new clients with large complex credit needs focusing on portfolio growth and relationship management.• Ensures overall success and growth of new clients by introducing and maintaining relationships with Relationship Managers• Assessing opportunities for the purpose of formulating a strategy and effectively delivering an effective variety of financial solutions and services in order to fulfill the Customers business goals.• Work closely with business partners such as Treasury Management, Merchant Processing, Payroll, SBA, Investment and Equipment Finance to help guide new clients in the right direction to be successful.

- Defines and implements key strategies for the overall management (growth, customer satisfaction, and retention) of the company's highest spending and most profitable products.- Performs regular meeting presentations, to qualify new products.- Designs and executes long-term strategies for each new product and provide appropriate solutions.- Driven team leader, eager to successfully promote the organization’s image by attracting viable new products to review against the companies portfolio, profitable gains, while diversifying their long-term financial goals.

• Promoted three times within the organization; Eight consecutive Presidents Club Award Recipient.Branch Metrics:- Ranked No. 1 in Region 2013, 2014; Current profit volume goal: $2,000/day – To date exceeding goal.- To date: 230% solutions center; 380% credit volume; 280% to revenue goal.• Oversees entire internal branch operations and programs. Reports to Executive Management Team.• Manages 30 branch employees; 95% retention rate. Conducts training and solution selling sessions.• Acting Community Development and Outreach Liaison. Responsible for coordinating trade shows, conventions and other community related events to educate and create awareness of community banking/financial needs and governmental banking regulations.• Primary decision-making officer in the Branch, offering effective and fair solutions.• Establishes and fosters key relationships with clients, investors and internal and external resources to enhance quality client services and growing business partnerships.• Manages audit processes in highly regulated banking institution.• Coordinates new credit card program and oversees implementation with its affiliates.

- Provided conversion support utilizing classroom-based training. - Visited Management to provide policy risk, procedure clarification, and product differences.- Founded and implemented various incentive programs.- Co-contributor of key budget decisions for multiple projects/marketing campaigns.- Demonstrated ability to build positive trusting work relationships.- Solid and in-depth knowledge and understanding of Credit Cards.

Identify opportunities and develop business cases through marketplace research including industry, competitors, consumer needs, and future trends.·         Build relationships with internal partners to ensure buy in from key stakeholders, timely delivery of assets, and alignment of priorities. ·         Identify, develop and implement initiatives to meet established and strategic goals.