IT instructor for the IT Foundations and Project + courses● Teach complex information technology concepts and guide hands-on labs for students● Average 60% of student completions from starting roster and 80% of students graduate from completions● Curriculum Development according to objectives developed by CompTIA for certifications in Net+, A+, and Project+● Develop relationships with the IT community to leverage in-class speakers and job opportunities

With guidance, provides qualitative analysis using Agile project management for FedEx’s Patch Governance framework to support company asset management goals ● Coordinate efforts for the documentation of FedEx Operating Companies RHEL patch management to determine a single source of truth tooling to ensure proper asset management.● Patch Governance Sharepoint site housing InfoSec Patch Compliance, Patch Governance, user guides, and reporting.● Created user guides provided in Patch Governance Sharepoint site. ● Documentation of management tasks, creation of patch cadence calendar

Working with store management in the prioritization of tasks in operating the retail facilityComputer aided ordering (supplies, products, fixtures, etc.) Simultaneously managing , customer requests, inventory management and merchandisingIndependently responsible for the handling of transactions and corresponding documentation concerning vendors to maintain service level

Promoted from Assistant Specialist due to exemplary performanceResponsible for supervising daily production and activity of associates to meet/exceed sales goalsResponsible for leading team meetings and implementing plan of actions for team members

Experience in wireless handheld devices, thin clients, and wireless handheld devices for orderingDemonstrated creativity to minimize product shortage impact to maintain productivity

Responsible for the daily merchandising executionResponsible for providing support for Assistant Specialist as needed including ordering