-Years of account data entry experience, including entering/updating customer information in various database programs including Siebel Customer Relationship Management (CRM) and proprietaries based on Salesforce-Over a decade of customer service experience (electronic, mail, telephone, and person to person)-Three years of handling contracts/invoices in the northeast region which included Canada as well as customer accounts-Years of administrative experience which include: preparing memos/letters/presentations, arranging travel, maintaining calendars, and assisting in events-Skilled in Microsoft Office (Word, Outlook, Excel, PowerPoint)-A team player with two annual awards for teamwork (Elsevier North America Academic & Government Region of the Year Team Award (2005 and 2006))
Listed skills include Creative Writing, Microsoft Office, Data Entry, File Management, and 16 others.