Larry Honig Email & Phone Number

Pittsburgh, Pa, Us

Executive level evangelist on use of digital capabilities and intelligent automation to improve financial and operational performance as well as supporting a world-class customer experience. Responsible for driving digital, talent and process transformations across multiple functions, with an emphasis on technology, marketing and business growth. Strategic perspectives and execution of Advanced Technologies - Robotic Process Automation (RPA), Machine Learning, Cognitive Computing, Natural Language Processing, Analytics etc. to enhance the transformation opportunity for clients.Designs and implements programs and technologies to improve customer engagement, acquisition, and growth.

Pittsburgh, Pa, Us

Teaching a masters level course "Advances in Robotic Process Automation (RPA)". Today’s new generation of sophisticated workforce robots act across business functions, integrate cloud and legacy applications, and are self-managing, scalable and fully dynamic. This course is an introduction into the fundamentals of Robotic Process Automation and how Intelligent Automation (IA) is transforming the world by combining software robotics with the power of artificial intelligence (AI) and machine learning (ML).

Chicago, Il, Us

Member of the executive delivery team driving a company-wide culture of "Client Success" focusing on client growth, retention and service delivery.Led and oversaw an over 3,000 person global client care team providing post implementation services, client support, incident management, call center operations and managed services across full software product portfolio.

Provided operational management for all sales, account management, delivery, consultant care, recruiting, and overall P&L ownership of Northeast Region business. Analyzed and constructed go-to-market strategy and incentives to drive revenue growth, profitability and retention.Delivered exceptional results in challenging growth environment by ensuring successful customer engagements.

Oversaw Ciber’s portfolio of top Fortune 1000 accounts in North America leading client partners and account teams to expand touchpoints and to identify and deliver additional areas of customer value and success. Deepened, elevated and expanded strategic client relationships by improving coordination of sales, account and delivery operations throughout the customer lifecycle.

Senior member of leadership team responsible for directing and overseeing global sales and account management for Fortune 2000 enterprise accounts. Responsible for directing all customer facing activities and growing technology solutions and outsourcing based services including Digital Marketing, Mobile, Application Development (ADM), Legacy Modernization, Agile, Quality Assurance & Testing, Business Intelligence & Analytics, Infrastructure and various package ERP/CRM solutions from Microsoft, SAP, Oracle, Infor/Lawson, Microsoft, IBM, Salesforce.Spearheaded the formation of Ciber’s Microsoft Dynamics CRM and SharePoint practices in North America which met all financial objectives in 1st year as a top 10 Microsoft Global SI partner.Directed multiple companywide processes by fostering key improvement initiatives, including Solution Selling approach, consolidated revenue forecasting process, several CRM system implementations, and formation of Employee Council.

Us

IT services company providing software development, e-commerce, data warehousing and collaborative solutions. Acquired by Ciber, Inc. in 2004Managed service offering strategy, operations and financial performance as part of the executive management team.

Founder and partner of Digital Marketing, eCommerce and Interactive Web development company. Grew the organization and successfully exiting through an acquisition by FullTilt Solutions in 1999.

Senior Buyer and Corporate Steering Lead at May Department Stores’ Junior’s apparel business. Implemented innovations to automate business planning, merchandise assortments, inventory distribution, trend analytics, EDI modeling, and POS pricing operations