Jenna B. Lawrence, Mhrm, Shrm-Cp Email & Phone Number

Charlotte, Nc, Us

Charlotte, Nc, Us

Charlotte, Nc, Us

Oversees all aspects of human resources and payroll functions within the organization. This includes developing and implementing HR policies, managing employee relations, overseeing recruitment and onboarding processes, administering payroll and benefits, ensuring compliance with labor laws and regulations, and providing strategic guidance to senior leadership on HR-related matters

San Diego , Ca, Us

Served as the leader of the HR team of a private equity firm that host a collection of 13+ software companies that served the retail healthcare market, including dental, orthodontic, and chiropractic. Developed and implemented HR strategies, lead and executed trainings, policies and programs, managed recruitment team and retention, oversaw employee relations, and ensured compliance with HR policies and regulations. All while partnering with senior management to create a positive and productive work environment that supports the organization's goals and objectives. Supported employee matters regarding benefits and compensation; including managing open enrollment and serving as liaison between employees and benefit carriers. Assisted in the development of a plan of action with management to successfully resolve employment issues, based on established policies, procedures, best practices, and consistent with applicable federal, state and local employment law guidelines. Coached and trained managers on the talent acquisition process including interviewing, hiring, orientation and paperwork processing. Provided in-depth orientation to new staff members and partners with hiring managers to ensure a smooth integration into new role. Planned and evaluated the design, development, training and implementation of performance management tools and staff development plans. Conducted follow-up on development plans to assist management and employees to reach assigned goals. Completed management and auditing of HRIS system within Paycom including, ATS, OSHA, onboarding/off-boarding, all government reporting, creating work flows, performance management, benefits administration, and training management on effective usage of the HRIS. Lead the HR integration effort in relation to newly acquired assets for Payroll, benefits, & other associate relations key action items.

Alpharetta, Ga, Us

Responded to inquiries regarding policies, procedures, and programs. Recruited, interviewed, tested, and selected employees to fill vacant positions. Verified payroll correctness and distributed electronic direct deposit and/or paychecks. Entered semi-monthly sales commissions as part of payroll processing. Administered health and welfare plans including enrollments and terminations. Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. Served as the COBRA, Workers Compensation, and Unemployment Administrator for company. Processed monthly billings from insurance providers. Reviewed billings for accuracy, codes and advances for payment. Resolved discrepancies with carriers, payroll and the company. Coordinated some wellness activities to include annual health risk assessment process. Assisted in annual open enrollment period during 4th quarter of each year: materials from carriers, communicated changes to employees/answering questions, assists with employee presentations. Processed changes within deadlines. Served as a contact in the benefit and tax audit process. Tops is now a PracticeTek portfolio company.

Columbus, Ohio, Us

Recruited, coached, counseled, disciplined, and trained up to 15 employees. Organized, scheduled, and conducted interviews and new hire paperwork. Created ways to help drive, motivate, and encourage retail sales staff to achieve sales targets-hourly, daily, weekly, and monthly. Analyzed financial statements in order to enhance profit making opportunities. Approved payroll and scheduling.

Durham, North Carolina, Us

Responsibility included determining the eligibility and continuing eligibility of individuals who receive Food and Nutrition Services and Family and Children's Medicaid based on FNS and Medicaid policy and regulations. The re-certifications process includes; interviewing clients, computing budgets to determine eligibility for assistance, verifying factors that relate to ongoing eligibility such as income and residency, maintaining an ongoing caseload of Medicaid and FNS cases, coordinating with other agencies and organizations such as the hospital, health department and child support agency, maintaining statistical information and computer generated forms.

Milwaukee, Wisconsin, Us

Performed a variety of client services tasks to ensure client support for online bill pay and provided satisfaction through actions to avoid issues, prompt resolution of problems, and develop relationships with clients through telephone calls.

Hollywood, Fl, Us

Managed, maintained and supported the reliability of the systems, equipment, properties and assets in the facility, contracts, contractors, procurement functions, the facility’s budget, work order generation, and shipping and receiving of products and items. Controlled clerical tasks such as pricing, billing, handling cash, providing customer services and making reports. Managed employee electronic records, selection of employees, and communication of policies and procedures. Analyzing employee performance on regular basis. Assisted with interviewing, hiring and training new staff and assigning work. Supervised staff members and employees by responding to calls and resolving issues.

Greensboro, Nc, Us

Assisted and reported to the business officer in an office that supported faculty-student research activities. Coordination of daily office activities, meetings, and events. Handled phones and front-office reception activities. Responsible for organizing and maintaining office supplies and inventory, managing database and filing system. While being personally inspired, created brochures and updated handbooks using Adobe InDesign.

Master Of Science (M.S.), Human Resources Management And Services

Bachelor Of Arts And Sciences, Criminology

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program