With over a decade of dedicated experience, I am a seasoned HR professional deeply committed to elevating HR excellence within the healthcare software industry. My key strengths, which have consistently contributed to my success and that of my organization, include:🤝 Employee Relations Expertise: I excel in cultivating an atmosphere of trust and collaboration among our team members. My ability to build strong, cooperative relationships fosters a harmonious and highly productive workplace, ultimately driving organizational success.💰 Compensation and Benefits Mastery: Crafting competitive compensation and benefits packages isn't just a skill; it's my passion. By ensuring that our offerings align with industry benchmarks, I guarantee that we remain an attractive destination for top talent, empowering our organization to thrive.📚 Training and Development Dedication: I'm deeply passionate about the growth and development of our workforce. I have a track record of creating and implementing robust training and development programs that equip our employees with the skills, knowledge, and confidence they need to excel in our rapidly evolving industry.🚀 Strategic HR Leadership: My approach to HR is deeply strategic. I provide visionary guidance that aligns our human capital strategies seamlessly with Practicetek's mission and growth objectives. I firmly believe that HR is not just a support function but a key driver of organizational success.My professional journey is driven by an unwavering dedication to excellence in these vital HR areas. I'm enthusiastic about connecting with like-minded professionals who share a similar passion for HR strategies, particularly within the healthcare software industry. If you're interested in discussing industry trends, best practices, or exploring opportunities for collaboration, please feel free to reach out.Let's connect and embark on a journey of mutual growth and success in the dynamic world of HR.
Self-Employed
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Independent Human Resources ConsultantSelf-EmployedCharlotte, Nc, Us
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Senior Human Resources ManagerParagon Site Solutions, Llc Jan 2024 - Oct 2024Charlotte, Nc, UsOversees all aspects of human resources and payroll functions within the organization. This includes developing and implementing HR policies, managing employee relations, overseeing recruitment and onboarding processes, administering payroll and benefits, ensuring compliance with labor laws and regulations, and providing strategic guidance to senior leadership on HR-related matters -
Human Resources ManagerPracticetek Jul 2022 - Jan 2024San Diego , Ca, UsServed as the leader of the HR team of a private equity firm that host a collection of 13+ software companies that served the retail healthcare market, including dental, orthodontic, and chiropractic. Developed and implemented HR strategies, lead and executed trainings, policies and programs, managed recruitment team and retention, oversaw employee relations, and ensured compliance with HR policies and regulations. All while partnering with senior management to create a positive and productive work environment that supports the organization's goals and objectives. Supported employee matters regarding benefits and compensation; including managing open enrollment and serving as liaison between employees and benefit carriers. Assisted in the development of a plan of action with management to successfully resolve employment issues, based on established policies, procedures, best practices, and consistent with applicable federal, state and local employment law guidelines. Coached and trained managers on the talent acquisition process including interviewing, hiring, orientation and paperwork processing. Provided in-depth orientation to new staff members and partners with hiring managers to ensure a smooth integration into new role. Planned and evaluated the design, development, training and implementation of performance management tools and staff development plans. Conducted follow-up on development plans to assist management and employees to reach assigned goals. Completed management and auditing of HRIS system within Paycom including, ATS, OSHA, onboarding/off-boarding, all government reporting, creating work flows, performance management, benefits administration, and training management on effective usage of the HRIS. Lead the HR integration effort in relation to newly acquired assets for Payroll, benefits, & other associate relations key action items. -
Human Resources Generalist, Payroll & Benefits Manager (Acquired By Practicetek)Tops Software Aug 2018 - Jul 2022Alpharetta, Ga, UsResponded to inquiries regarding policies, procedures, and programs. Recruited, interviewed, tested, and selected employees to fill vacant positions. Verified payroll correctness and distributed electronic direct deposit and/or paychecks. Entered semi-monthly sales commissions as part of payroll processing. Administered health and welfare plans including enrollments and terminations. Processes required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. Served as the COBRA, Workers Compensation, and Unemployment Administrator for company. Processed monthly billings from insurance providers. Reviewed billings for accuracy, codes and advances for payment. Resolved discrepancies with carriers, payroll and the company. Coordinated some wellness activities to include annual health risk assessment process. Assisted in annual open enrollment period during 4th quarter of each year: materials from carriers, communicated changes to employees/answering questions, assists with employee presentations. Processed changes within deadlines. Served as a contact in the benefit and tax audit process. Tops is now a PracticeTek portfolio company. -
Hr SupervisorBath & Body Works And White Barn Nov 2017 - Jul 2018Columbus, Ohio, UsRecruited, coached, counseled, disciplined, and trained up to 15 employees. Organized, scheduled, and conducted interviews and new hire paperwork. Created ways to help drive, motivate, and encourage retail sales staff to achieve sales targets-hourly, daily, weekly, and monthly. Analyzed financial statements in order to enhance profit making opportunities. Approved payroll and scheduling. -
Income Maintenance Caseworker IiDurham County Government Jul 2015 - Nov 2017Durham, North Carolina, UsResponsibility included determining the eligibility and continuing eligibility of individuals who receive Food and Nutrition Services and Family and Children's Medicaid based on FNS and Medicaid policy and regulations. The re-certifications process includes; interviewing clients, computing budgets to determine eligibility for assistance, verifying factors that relate to ongoing eligibility such as income and residency, maintaining an ongoing caseload of Medicaid and FNS cases, coordinating with other agencies and organizations such as the hospital, health department and child support agency, maintaining statistical information and computer generated forms. -
Customer Service RepresentativeFiserv Mar 2015 - Jul 2015Milwaukee, Wisconsin, UsPerformed a variety of client services tasks to ensure client support for online bill pay and provided satisfaction through actions to avoid issues, prompt resolution of problems, and develop relationships with clients through telephone calls. -
Office & Facilities ManagerSeminole Hard Rock Hotel & Casino Hollywood Mar 2014 - Nov 2014Hollywood, Fl, UsManaged, maintained and supported the reliability of the systems, equipment, properties and assets in the facility, contracts, contractors, procurement functions, the facility’s budget, work order generation, and shipping and receiving of products and items. Controlled clerical tasks such as pricing, billing, handling cash, providing customer services and making reports. Managed employee electronic records, selection of employees, and communication of policies and procedures. Analyzing employee performance on regular basis. Assisted with interviewing, hiring and training new staff and assigning work. Supervised staff members and employees by responding to calls and resolving issues. -
Administrative AssistantThe University Of North Carolina At Greensboro (Uncg) Aug 2011 - Dec 2013Greensboro, Nc, UsAssisted and reported to the business officer in an office that supported faculty-student research activities. Coordination of daily office activities, meetings, and events. Handled phones and front-office reception activities. Responsible for organizing and maintaining office supplies and inventory, managing database and filing system. While being personally inspired, created brochures and updated handbooks using Adobe InDesign.
Jenna B. Lawrence, Mhrm, Shrm-Cp Education Details
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Western Carolina UniversityHuman Resources Management And Services -
University Of North Carolina At GreensboroCriminology
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Newton-Conover High SchoolCollege/University Preparatory And Advanced High School/Secondary Diploma Program
Frequently Asked Questions about Jenna B. Lawrence, Mhrm, Shrm-Cp
What company does Jenna B. Lawrence, Mhrm, Shrm-Cp work for?
Jenna B. Lawrence, Mhrm, Shrm-Cp works for Self-Employed
What is Jenna B. Lawrence, Mhrm, Shrm-Cp's role at the current company?
Jenna B. Lawrence, Mhrm, Shrm-Cp's current role is Independent Human Resources Consultant.
What schools did Jenna B. Lawrence, Mhrm, Shrm-Cp attend?
Jenna B. Lawrence, Mhrm, Shrm-Cp attended Western Carolina University, University Of North Carolina At Greensboro, Newton-Conover High School.
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