Established productive, professional relationships with key personnel in assigned customer accounts.Coordinated the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.Met assigned targets for profitable sales volume and strategic objectives in assigned accountsProactively led a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.Proactively assessed, clarifies, and validates customer needs on an ongoing basis. Led solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.Achieved assigned sales quota in designated strategic accounts. ·Met assigned expectations for profitability. Achieved strategic customer objectives defined by company management. Completes strategic customer account plans that meet company standards. Maintained high customer satisfaction ratings that meet company standards.

Operated as the lead point of contact for any and all matters specific to clients and account assignments.Identified and grew opportunities within existing accounts and collaborate with sales team to ensure growth attainment.Built and maintained strong, long-lasting Client relationships.Developed a trusted advisor relationship with key client stakeholders and executive sponsors.Ensured timely and successful delivery of our solutions according to Client needs and objectives.Communicated clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.Forecasted and tracked key account metrics.Assisted with high severity requests or issue escalations as needed.Collaborated with sales, operations, production, creative, strategy, engineering, and quality assurance teams as necessary to ensure effective client communication, surpassed expectations, risk mitigation, and successful service delivery to client.

Managed project schedules, identifying the risks and clearly communicating goals to project stakeholders.Led the daily operations of the market – build, retain and motivate a large team of operators in a distributed workforceEnsured SLA’s were achieved for the entire region, as well as individual storesLed initiatives to re-engineer business processes and identify and eliminate root causes of defects in order to drive efficiency in Google’s operations.Ensured that all staffing to support the region was in place.

Full profit and loss responsibility for affiliated general and specialty dental practices in a specific geographic market(s).Achieved revenue targets, annual budgets and strategic business goals for the offices of assigned market(s).Developed and implemented plans to ensure revenue and budget objectives are met and actively follows through on them.Ensured flawless execution of operational standards.Analyzed financial trend data and took action on areas of opportunity. Balanced operations costs accordingly.Recruited, hired, and developed managers capable of building teams that provide best in class patient care.Directly supervised Office Managers within the district.Proactively managed performance including but not limited to coaching, performance appraisal, corrective action when appropriate and rewards. Ensured a succession plan exists for the district.Communicated with Office Managers, Market Dental Director and other providers on a regular basis to ensure they had the information and support they needed to do their jobs.Managed office compliance with established company policies, procedures, and standards and government regulations.Shared best practices with offices within my district/ area.Leveraged market advertising, marketing and sales to best advantage within district

An Inside Sales Account Management Representative would be responsible for selling the full catalogue of products and services via telephone to Kindergarten-12th Grade, Higher Education, and State and Local Government customers in the United States. Focus on managing relationships with retention accounts while developing new relationships with acquisition customers. Provide technical and administrative information and price quotes. Provide updated marketing/sales literature to prospective clients, keep up-to-date knowledge of the industry as well as the competitive posture of the company and prepare activity and forecast reports as requested. Role Responsibilities- Sell Dell products and services by responding to inbound or placing outbound customer call, determining needs, overcoming objections, and providing solutions.- Establish customer relationships with appropriate customer personnel such as purchasing, management and end-users.- Present and demonstrate products and services to potential customers at trade shows and/or on-site to increase exposure of products and services.- Effectively articulates the value proposition associated with Dell’s products and services.- Recommends business solutions considering customer needs and Dell interests.- Builds relationships with customers based on knowledge of Dell’s technology, products, and services.- Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries.- Leverages cross-functional resources to achieve results/meet customer needs.- Effectively prioritizes multiple demands while ensuring customer needs are met.- Completes work in accordance with accepted practices.- Establishes approaches for completing assignments.- Works with team to support achievement of sales goals and deliver on customer service levels.

Used my business, leadership and people skills to inspire exceptional performance. Maximize sales and profits for Target.. Ensure great guest service and team member satisfaction. Created a fast-paced, energetic environment that delivers a consistent Target brand experience for team members and guests.Managed store volume of $40 million with 15.2% mature percent over (LY)Supervised 115-160 employees and 8 department managersManaged weekly payroll and created weekly work schedulesResponsible for the interviewing, hiring, coaching and firing employeesDistrict co-captain for Accessory Attachment Rate (supervising 10 stores within the district) driving $17 million in sales volumeRecruited Executive team leader to organizationImproved guest experience culture leading to 5% turnover reduction and 15.2% mature salesPromoted 2 employees to Upper management 2011/2012Target LEAD academy participant 2012, Best of the Best Award in 2011 and 2012, Executive Trainer

Higher Learning is a young fashion forward clothing company originating out of Austin,Texas. Our line is influenced by art, education, and music. With the combination of the three, this line offers fun, functional, and unique attire.Higher Learning is also a company looking to empower our youth by encouraging higher education and enabling them to achieve this goal. We do this by allowing our consumer to be fashionable while still being socially responsible. Individuals wearing Higher Learning are looking to be unique and fashion forward but still classy.www.hlclothingcompany.com

Hiring Interns and candidates for our Management Development Program off campusesBuilding and maintaining campus relationshipsNetworking with Campus Advisors / Career Advisors and ProfessorsHosting Interviewing workshops: building stronger connection with students and staff. Hosting Resume workshops: teaching the benefits of an effective resume.Giving classroom presentation on Buckle info: History, Careers, and BenefitsTaught principles of Management and Marketing based on Professors lectures and syllabus.Buckle (2002- May 2010)

Recruited talent for Home Store and 8 other store locationsResponsible for $24 million in sales volume and P<raveled 30-40% away from home storeCreated, supervised and reviewed work schedules for 8 store locations decreasing payroll 2%Managed sales volume resulting in $6 million in growth within 2 years.Responsible for recruiting and interviewing store managers for 8 locations.Conducted training and employee reviews, promoted 8 Managers and 12 Assistant ManagersResponsible for reviewing company training manual, rewriting and updating curriculumSupervised 8 Managers and 80-120 employeesPlanned weekly leadership meeting, discussing leadership development opportunities and sales strategiesImplemented best practices resulting in decreased loss prevention from $12,000 to $4,500University/Market Recruiter: Responsible for recruiting talents from Universities and District Market (Territories: Texas and Oklahoma)Hired Interns, MDP’s (Management Development Candidates) and Store ManagersResponsible for building and maintaining campus relationships and retail merchant relationshipsNetworked with Campus Advisors / Career Advisors and Professors monthlyHosted Interview workshops: building stronger connections with students/staffHosted Resume workshops: teaching the benefits of an effective resume.Gave classroom presentations on Buckle philosophies: History, Careers, and Benefits informationTeaching principles of Management and Marketing based on Professor’s curriculum