Redcat develops hospitality software that helps QSRs & fast casual dining, franchises, and multi-site restaurants & cafés, to streamline their entire back of house, front of house and online operation.Hospitality can be a juggling act – ensuring excellent consumer service, a great online experience and an efficient back of house operation. It’s competitive and demanding, and only the most effective thrive. I help hospitality businesses to solve the three of their biggest problems: 1. Joining it all together – hospitality businesses have traditionally used multiple different systems, but the problem is that these technologies simply don’t talk sensibly to each other. Businesses try to join disparate systems together and end up with Frankenstein. I introduce them to the concept of an IT platform - one that incorporates Apps, QR ordering, aggregator management, POS, online ordering, kiosks, loyalty, kitchen management, purchasing and reporting. 2. Menu Information Management (MIM) – menus involve multiple pieces of information –item name, description, price, calories/kJ, images, available hours, modifiers, ingredients – often held in 12+ different places. I show businesses how to use Redcat’s MIM to manage all menu information from one place, making it faster, more efficient and error-free to manage. 3. Data availability – operational and strategic decisions need accurate and timely data, but accessing it quickly and easily is a challenge. Redcat provides real-time data across the entire business – sales, loyalty, aggregator data, kitchen efficiency and process data – supporting sound decisions that support growth. My background is consulting-led, complex sales. This gives me the ability to see the bigger picture to join what a business wants to achieve with what Redcat offers, using industry best practice. If you’re looking for a unified approach to improving your hospitality business, please connect with me.