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Lawrence Pennington Email & Phone Number
Technical Project Management Immersion Program
at
Thinkful
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✓ Verified May 2026
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Profile completeness 71%
Current company
Role
Technical Project Management Immersion Program
Location
Denver, Colorado, United States
Who is Lawrence Pennington? Overview
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Quick answer
Lawrence Pennington is listed as Technical Project Management Immersion Program at Thinkful, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Lawrence Pennington.
Lawrence Pennington previously worked as Technical Support Team Lead at Sage Outsource Solutions, Inc. and Technical Support Specialist at Sage Outsource Solutions, Inc..
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Email format at Thinkful
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Thinkful
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Profile bio
About Lawrence Pennington
Technical Project Manager with an extensive background in SaaS Implementation/Support. Well-versed in various software product types such as CRM, Remote Access, Identity Access Management, Video Conferencing, Antivirus and more. Educated in Predictive and Agile frameworks. Skilled in Jira, Trello, Asana, Miro, and other PM tools. Proficient AF in Excel, Word, Powerpoint, and MS Project. Endlessly curious. Always learning, all the time. Outside of the office, I enjoy live music, camping, hiking, and snowboarding.As a passionate team leader, I strive to be an inspirational beam of light in the workplace. Encouraging structure and providing motivation to my team members in a fun and creative way. I seek to implement my organizational and communication skills into my journey as I walk along the path to becoming a Project Management Guru.
Current workplace
Lawrence Pennington's current company
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10 roles
Lawrence Pennington work experience
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Technical Project Management Immersion Program
CurrentA project-based bootcamp course that builds your portfolio with the support of industry experts, a rigorous curriculum, and paired workshops. Highlights include: Waterfall, Agile (Scrum, KanBan, Lean), Jira, Trello, Asana
Jan 2021 - Present
Technical Support Team Lead
Monitored the call center floor to ensure that support reps were following proper procedure and providing a quality customer experienceAssisted in training and shadowing junior-level support repsRegularly participated in team focus groups to provide helpful insights to maintain productivity and efficiency
Dec 2017 - Oct 2020
Technical Support Specialist
Provided technical support to end-users of LogMeIn software products via phone, email, and support ticket requestsChecked for solutions and fixes in the knowledge database and provided helpful service while maintaining a positive customer experienceLogged and monitored support cases in SalesForce and ensured that each case was resolved and handled with.
Apr 2017 - Dec 2017
Operations Manager
Ready Geeks
Responsible for managing a call center team specializing in remote computer repair services and software salesDuties included but not limited to:- Hiring, scheduling, and payroll- Hosting morning meetings and formulating daily bonus structures for sales agents - Mentoring sales agents individually to improve their productivity- Keeping track of call.
Feb 2015 - Mar 2017
Call Center Supervisor
Help Desk National
Monitored the call center sales floor and provided support to phone sales agentsEnsured the agents were following correct procedures and routinely gave directions to agents in need of guidanceRegularly evaluated agent performance and implemented bonus structures to increase productivity
May 2014 - Jan 2015
Software Sales Specialist
Help Desk National
Provided remote technical diagnostics to end-users of Windows and Mac operating systemsDiagnosed technical issues and offered customers remote repair and security software solutions
Nov 2013 - May 2014
Assistant Restaurant Manager
Oct 2013 - Sep 2014
Server
Mar 2012 - Oct 2013
Carpenter
Ash Marine
Sep 2008 - Mar 2012
FAQ
Frequently asked questions about Lawrence Pennington
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What company does Lawrence Pennington work for?
Lawrence Pennington works for Thinkful.
What is Lawrence Pennington's role at Thinkful?
Lawrence Pennington is listed as Technical Project Management Immersion Program at Thinkful.
Where is Lawrence Pennington based?
Lawrence Pennington is based in Denver, Colorado, United States while working with Thinkful.
What companies has Lawrence Pennington worked for?
Lawrence Pennington has worked for Thinkful, Sage Outsource Solutions, Inc., Ready Geeks, Help Desk National, and Pei Wei.
How can I contact Lawrence Pennington?
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