Need some ecommerce technology advice? Let me put my 20 years of experience in software development and architecture to work for you. Have a salesforce commerce cloud b2c need? I got you. Architecture? Yes. Backend code development? Yes. Platform selection? That too.

- Work with our customers to holistically understand their brand and business and translate that into an engaging e-commerce experience that builds trust and loyalty.- Create an entirely new line of business focusing on Salesforce Commerce Cloud B2C services and implementations- Work with retailers to upgrade their existing SFCC sites or to migrate to SFCC from another platform that attracts and retains customers, boosts conversion and streamlines operations

● Drive new business through sales support and ensuring successful project execution● Set the technical vision for the group including our path to headless / composable commerce going forward● Manage the Technical Architect group (9 direct reports)● Work with Salesforce to manage vendor relationship● Hands on client work, including leading a multi million dollar managed services engagement as technical architect, as well as turning around a major client engagement by providing technical leadership and solving critical multi site issues● Reinvent our 24x7 support process with all the tools (like PagerDuty), training and oversight

• Lead projects as technical expert through full life cycle – pre sales, discovery, implementation, support• Major clients: Madewell (omnichannel managed services engagement), Petsmart (omnichannel SFCC redesign), Ashley Furniture (new single site SFCC implementation), Colony Brands (new 10 site SFCC implementation), Fossil Group (new multi brand, multi locale 14 site SFCC implementation with SFMC integration)• Manage and mentor 3 Technical Architects as my direct reports• Collaborate with entire TA group on process improvements, training, team buildingNote a pandemic related Leave of Absence Aug 2020 - Aug 2021

• Managed operations team supporting SaaS payroll and HR applications written in .NET and MSSSQL• Implemented APM solution, AppDynamics• Transitioned team to Kanban based Agile workflow

• Managed shared services development team providing core app functionality for 7 customer facing consumer lending products written in Ruby, Go and pgsql.• Created devops team to streamline cross department (IT to software dev) communication and process

• Built an SFCC dev team from the 3 developers to over 30. Hiring, defining processes, mentoring, overseeing solution design, handling escalations.• Created then spun off SFCC Support team (what we now call Commerce Realized) to support live clients and clients post implementation• Sales support for all SFCC engagements, from LINK cartridges to complete implementations.

• Led migration from in house ecommerce platform to Demandware (SFCC) for multi locale, multi brand enterprise. Redesigned custom middleware solution and Oracle ERP fulfilment and accounting system