• Expanded the product’s web presence and brand identity by developing, writing, and producing content for the Little Robot Friends’ new YouTube Show.• Gathered field research and first hand user feedback by attending and facilitating product workshops and events.• Increased opportunities for user engagement by developing and creating new content including Robot tricks, songs, workshop materials, blog posts, newsletter and marketing materials.

The Standardized Patient Program (SPP) operates in the Faculty of Medicine at U of T. SPP provides standardized patients to support the teaching and assessment needs of the FOM. The SPP also runs major licensing exams for professional licensing bodies, including the Medical Council of Canada, the Physio Alliance, and the Pharmacy Examining Board of Canada.• Sustained focused attention, precise recall of information, and empathy to ensure a fair and standardized interaction for each exam… Show more The Standardized Patient Program (SPP) operates in the Faculty of Medicine at U of T. SPP provides standardized patients to support the teaching and assessment needs of the FOM. The SPP also runs major licensing exams for professional licensing bodies, including the Medical Council of Canada, the Physio Alliance, and the Pharmacy Examining Board of Canada.• Sustained focused attention, precise recall of information, and empathy to ensure a fair and standardized interaction for each exam candidate or student • Exercised diplomacy and empathy when in role by representing the patient’s emotional and intellectual needs and providing constructive feedback to medical students when required• Protected the security of role and exam content by maintaining strict confidentiality Show less

Functioned as Project Lead on a team of five students to develop and prepare a comprehensive UX-focused content strategy for WIFT-T’s website redesign. • Assessed the current website with a content audit, performed a comparative analysis, researched and created user personas, and performed usability tests. Based on our findings, we made recommendations to increase the user engagement and experience on the website by developing and delivering wireframes and a content strategy report.•… Show more Functioned as Project Lead on a team of five students to develop and prepare a comprehensive UX-focused content strategy for WIFT-T’s website redesign. • Assessed the current website with a content audit, performed a comparative analysis, researched and created user personas, and performed usability tests. Based on our findings, we made recommendations to increase the user engagement and experience on the website by developing and delivering wireframes and a content strategy report.• Many of our recommendations were implemented and the new website launched in 2017. Show less

Performed in theatres across the country including The Stratford Festival, Theatre Aquarius, The Neptune Theatre, The Citadel Theatre, Upper Canada Playhouse, The Lighthouse Festival, Festival Players of PEC, and Talk is Free Theatre.Past participant of the Citadel/Banff Centre Professional Theatre Program.

The Internet Archive (IA) is a non-profit organization, based in San Francisco, with scanning centres across the United States as well as Canada, the UK, and China. The IA has created a digital library of books, audio, film, software and more. • Optimized digitization rates by monitoring and evaluating the output of the digitization team and preparing the most suitable materials to enable them to meet and exceed their quotas• Improved the efficiency of materials coming into and out of… Show more The Internet Archive (IA) is a non-profit organization, based in San Francisco, with scanning centres across the United States as well as Canada, the UK, and China. The IA has created a digital library of books, audio, film, software and more. • Optimized digitization rates by monitoring and evaluating the output of the digitization team and preparing the most suitable materials to enable them to meet and exceed their quotas• Improved the efficiency of materials coming into and out of the centre by identifying the need for an organized visual workspace and designing a system using colours and other intuitive markers• Utilized a variety of specially designed computer programs and databases to build and maintain unique records for items to be digitized• Identified and streamed work to appropriate team members based on their strengths and specialties Show less

Recognized for my careful work, was selected to scan rare and fragile materials for special projects. Regularly exceeded scanning quotas while maintaining accuracy and quality of images.